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December 2023 by Toyo C.
I had Jacob and team work on my 2007 VW GTI recently. I HIGHLY recommend this shop. I was so happy with the service and work done. I have been procrastinating having my car worked on because I have tried several shops and basically no one was able to diagnose or fix the issues. There was what I call a bird noise in the engine. I understand it is a belt or pully but no other shop was able to find out where it was coming from. I had tried 3 other shops. The check engine light has been an issue for at least 2 years. The code showed it was a sensor in the radiator but again no one was able to actually fix it. I had several front end suspension "noises" when I turned the steering wheel to the right. Snohomish European Auto was recommended by a friend so I took a chance and made an appointment. The whole experience was great. The estimate call to explain what they found and the cost. Jacob also gave me options on what was most urgent and what could be done later if I decided to wait. I choose to have all the work done since they had the car. They were done exactly when they said they should be done. No surprises in cost and no "added" issues found. It was late when I picked up my car and Steve stayed late so I could pick the car up, he also went over all the work done and explained anything I did not understand. As a side note, I am a woman that knows a decent amount about cars and I have had other shops try and talk to me like I don't know or understand cars and at times I feel have tried to sell me things I did not need.
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August 2023 by Martin Lerch
Bailey, Dan, Jacob and Steve - the Snohomish European Auto Service Super Hero Team has their job cut out with my small fleet of aging cars! That's for sure. And they are doing a stellar job doing it!I trusted them with the literally complete engine rebuilt of my 650i convertible. Just recently I had my i3 in for a differential replacement and compared to the lowest dealer quote I saved $1800 over the quoted dealer price!They are honest, thorough and fair. Now, I am not saying that they are a discounter - by no means. They charge a fair price for the excellent service they provide. Here is another example. Had my Passat in for a timing belt replacement. I received a quote for this job and was actually charged less than estimated.Again, they are super knowledgable and personable, yet professional all the way. Some of the services I personally had done there include: engine rebuild, differential replacement, timing belt, radiator and condenser replacement, different software updates and coding jobs ...One of the highlights in doing business with them was when I by chance ran into a Canadian couple and their Giant Schnauzer that were stranded with their Ford motorhome at a nearby car dealer service lot. After talking to them they told me that their motorhome had problems with a stuck throttle and they ended up paying $1800 to have their motorhome towed from Stevens Pass to that dealer service lot in hopes to get it fixed. Well, this dealer told them they wouldn't work on a Motorhome - period.What?The soonest they were able to get an appointment at a Motorhome mechanic was 10 days out! So they would have sat 10 days in that dealer's service lot!I called Dan and Jacob over at Snohomish European and told them about their situation. No lie, they showed up not 20 minutes later. In the dealer's lot they diagnosed and fixed the Canadian travelers motorhome - with the Giant Schnauzer looking over their shoulder making sure they are doing it right :)As it turned out the previous shop where the travelers had their motorhome for service "forgot" to put the air filter back in. They pulled half a tree out of the intake which ultimately would get stuck in the air intake flap causing the motor to rev uncontrollably.To make a long story short - Jacob and Dan decided to not charge the Canadian travelers. Not even for the new air filter they purchased at the dealer parts store! Moreover they suggested to request the previous shop to pay for the towing fees and the danger they put them in.It was a heart-warming experience that I personally will never forget. Thank you Snohomish European. You guys are true super heroes!Services: Transmission
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June 2023 by Kyle Olsen
These guys are awesome! Great customer service and did a great job swapping my water pump and Thermostat. Was in a bit of a pinch and they were able to squeeze me in a couple weeks earlier given the circumstancesService: Engine repair
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June 2023 by Jason Stanifer
I wouldn't take my Porsche anywhere else! Dylan provides an exceptional experience every single time I call with random questions or bring my car in for service. Best in the business!
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May 2023 by James A.
I have never had an auto repair shop refuse to document what I was paying for, and I'm not even sure that's legal in Washington.I recently had an engine replaced by Snohomish European Auto Service under warranty.Even though the warranty only carried a $100 deductible and covered the whole repair, they charged me an additional $1,350 and refused to provide any additional documentation. When I asked speak with the owner to clarify, I was told it "was not a good idea to speak to the owner about this". Eventually they told me the reason they charged me, was that they didn't make enough profit. Not that they didn't make profit on the work, only that it wasn't "enough profit".They have serviced my vehicle in the past.Never again.
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March 2023 by Christy Westvang
They performed the service I required with very little time and high standards. And for a lot less than the BMW of Bellview estimated.
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February 2023 by Michael Garcia
Took it to one shop in Everett for a timing chain guide replacement. Conaway Motors replaced the guide then told me I needed a new engine at $10,000! I needed a second opinion.Jacob took only a couple of hours to diagnose something Conaway should have seen when they replaced the guide. Jacob fixed a timing issue (and other items) for less than a third of what Conaway Motors estimated and I got the car back, good as new, in 24 hours!Snohomish European Auto Service has a new forever customer.Services: General repairs & maintenance
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February 2023 by Leon Lavigne
Very satisfied! Fast and clean work with a warranty. You can go wrong by doing business with them.
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February 2023 by Douglas B.
Excellent communication, beyond fair pricing for the procedure done, and so far the work is holding up. Only small complaint, the oil wasn't filled to correct capacity.2014 Volkswagen Touareg TDI Sport oil cooler replacement and oil change.Services: General repairs & maintenance
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October 2022 by Eric B.
They worked on an issue with my finicky British sports car. Many places have struggled with this car, but this place nailed the issue first time. I highly recommend Snohomish European Auto Service. Thanks Guys, Eric
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August 2022 by J S.
Jacob is honest, reliable, experienced, knowledgeable, with great attitude and gives a fair price estimate. Great customer service and explains what is needed and recommends what's best or what's necessary. Kudos. This is the best place for my BMW's.
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July 2022 by Ren Christie
I recently moved to Snohomish from Seattle, where I have my go to place but I needed to find a new shop for my Range Rover Evo. My engine light went on and I just had repairs done with my previous shop in Seattle 2 weeks prior to moving. I explained this to Snohomish European repairs and they said just stop by anytime for a scan, which will take 15min. When I arrived, literally, Dan went out and did a scan that took maybe 10 min, told me it was my turbo (which is what I had done previously with the other shop) Snohomish repair didn’t charge me for the scan! which usually is $130 for a scan alone at my other shop. I would recommend this place x1000! Amazing customer service!
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June 2022 by Lili Mayer
This is our go-to place for maintenance on all of our German cars. Good service we trust.Friendly staff and an adorable dog welcoming committee. Would recommend.Thank you!Services: Oil change
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May 2022 by Raleigh Bohall
Dealership quality repairs matched with excellent customer service! Also there is an Enterprise rental hub within walking distance.Services: General repairs & maintenance
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April 2022 by Jason Lohre
I've taken multiple cars here! Hands down, the best around this county, if not this side of the mountains. They're honest, reliable, and have a great service warranty on their work. I've never felt that they're a bait and switch shop, and, will continue to use them with all my cars. You can tell they take pride in their work!
