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March 2024 by B
the service here is always top notch. baristas are so sweet and cheerful and i really like the inside of this starbucks. it’s super cozy!
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December 2023 by Brandie D
The lady who took our order on 12.21.23 was cleaning out the oven and did not wash her hands when she went to go make our beverages so our lids and cups were covered with whatever film was on her hand from cleaning the ovens. It was disgusting, unsanitary and beyond disturbing that somebody felt the need not to clean their hands when making peoples beverages; this is how people get sick. Will definitely not be returning! Starbucks you charge way too much money to put up with unsanitary conditions.?
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December 2023 by Chris Polney
The staff here are extremely nice and courteous. The atmosphere is also great. There is a fireplace and couch seating which makes for a cozy time.I highly recommend this place if you need a place to read or study early in the morning!Just wanted to mention once more that the employees here are wonderful.
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December 2023 by Chris P.
The staff here are extremely nice and courteous. The atmosphere is also great. There is a fireplace and couch seating which makes for a cozy time.I highly recommend this place if you need a place to read or study early in the morning!Just wanted to mention once more that the employees here are wonderful.
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November 2023 by Steve Scheffler
The inside remodel ruined this place. Used to be warm and inviting, now it’s the color of concrete, like being in a sterile warehouse. At least they kept the fireplace. Everything else is great, but the vibe is gone.
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October 2023 by Meghan Rech
I’m going to start this by saying that I used to work at Starbucks for years, so my standards may be higher than the average customer. I’ve been coming here almost daily after dropping my daughter off at school and haven’t ever seen a store in such disarray. This store is clearly understaffed, dirty, the bar is always spilled on and covered in grime. I have always had to ask someone to clean off a table because they are sticky and covered in crumbs, and they reluctantly do it. No one has ever asked me how my day is going, or even tried to connect or make eye contact. Every time I order a drink in the lobby it takes at least 10 minutes to receive it, I’ve waited up to 18 minutes for a water. Every day I hear employees complaining or being rude to each other. It’s definitely not a welcoming environment and I am frustrated that I don’t want to come back here since it’s so close to my daughters school. I am sure a lot of this comes from being understaffed, I see the same employees every time I come in and I feel bad for them. The bathrooms are always clean though, which is a positive. I’ve never seen a manager or anyone in charge working or help lead their team.
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September 2023 by Amy Inthapanya
Why is Edna so rude? Sorry I disturbed your more important plans to order a drink. I really didn’t enjoy being grimaced at and grunted at. This was supposed to be my fun little special moment to treat myself to some caffeine, while my child was at a class. And Edna totally spoiled the joy by rolling her eyes at my (very simple) order, sighing and grunting at me. True, I took a moment to scan the menu for the new items to see if any piqued my interest (isn’t that why they’re highlighted?) but she didn’t want to allow that. Oh no. She was in far too much in a hurry to allow for anything of the sort. I was the only customer in the shop, too. But Edna abruptly demanded my order, got irritated when I requested a minor modification, threw my food on the counter and made it very clear she was quite unhappy with the entire transaction. Yuck. Find another line of work, please!
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September 2023 by LukeandMelody F.
I never leave reviews but I feel compelled to leave one for this Starbucks. I waited in the lobby for 13 minutes to get a Jade citrus tea. 13 minutes. And I was the only person in the lobby with 3 workers. Two of them were working the drive thru, but I was ignored by the 3rd worker for 4 minutes after walking in and waiting to even be acknowledged. After my order was taken, I waited another 13 minutes for my tea. That's ridiculous! I was the only customer in the store for 17 minutes just to get a tea (boiling water and slap some tea bags in it). To not acknowledge a customer for 4 minutes and then to make them wait for another 13 minutes to make tea is just unacceptable.
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September 2023 by AI
Why is Edna so rude? Sorry I disturbed your more important plans to order a drink. I really didn’t enjoy being grimaced at and grunted at. This was supposed to be my fun little special moment to treat myself to some caffeine, while my child was at a class. And Edna totally spoiled the joy by rolling her eyes at my (very simple) order, sighing and grunting at me. True, I took a moment to scan the menu for the new items to see if any piqued my interest (isn’t that why they’re highlighted?) but she didn’t want to allow that. Oh no. She was in far too much in a hurry to allow for anything of the sort. I was the only customer in the shop, too. But Edna abruptly demanded my order, got irritated when I requested a minor modification, threw my food on the counter and made it very clear she was quite unhappy with the entire transaction. Yuck. Find another line of work, please!
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September 2023 by Anna Casey
We came through the drive-through on Wednesday at about 11:45, and we were helped by a wonderful woman with beautiful curly hair. She was very helpful and friendly. Our pumpkin cream cheese muffins were delicious, thank you!!
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September 2023 by Daniel M
Just going thru drive thru for my usual Americana just coffee and water no sugar or flavors.
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July 2023 by Cj Mayer
Dirty tables sticky and crumbes all over. Bathrooms always closed. Also staff kinda sucks at letting you know your drink is ready. But they seemed friendly enough and coffee was alright.
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July 2023 by David Whitney
Although the drive thru was super busy the staff took the time to provide greas tcustomer service. Our food and drinks were fine quickly and correctly. The music was not too loud and was like stepping back into high school. Quite an enjoyable experience!
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July 2023 by Ashley Jensen
You corrected an error and I highly respect you for this! Thank you for my midday energy boost.
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July 2023 by Kristi Weaver
This is great outside space to hang out. You can be under cover and/or next to the fireplace if you want to enjoy your coffee.
