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March 2025 by Richard Mackie
I recently had the pleasure of working with the team at Baker Insurance Group, and I couldn't be more satisfied with their service. From the moment I reached out, they were friendly, professional, and extremely helpful. I highly recommend Baker Insurance Group to anyone seeking reliable and personalized insurance services. They have earned my trust and a well-deserved five-star rating.
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January 2025 by Rebecca H
I've been working with BIG for several years now. This past year, Theresa talked to me about a small business owner plan that had a super low deductible and OOP. It was only about $500 more per month for my husband and myself from what we had already been paying so we decided to upgrade. The policy and her advice has saved our a$$es! After 3 hospitalizations at the end of 2024 and major surgery, the insurance covered it all. While this might not be the case with all plans, with this one it is. I will be with BIG and Theresa so long as I own a business and for personal insurance thereafter. I cannot recommend her enough.
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December 2024 by Ak-K
I was adding up the years that Baker Insurance Group has been holding my and my company's hands re health insurance. It's been 7 years! I had such a lovely conversation with Jon today and it reminded me of 1) how nice it is to have help with anything related to insurance and 2) what a genuine pleasure it is to be clients of these awesome people. Jon is earnest, patient, always researches everything I ask about. Teresa, the owner, is not only the most knowledgeable person I know about these things, but funny as heck. This group has it all - from competence to integrity to compassion to dependability. I really appreciate you guys! - Kirsten O'Malley
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September 2024 by Lauren Forbes
I had the pleasure of working with Rachel from Baker Insurance Group, and she was nothing short of exceptional. She skillfully guided me through what could have been a stressful situation, ensuring that I felt relaxed and supported throughout the process. Rachel's communication skills and problem-solving abilities were outstanding. I not only recommend Baker Insurance Group, but if you have the opportunity, I highly suggest working with Rachel specifically.
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July 2024 by Kelsey Curtis
The team here is amazing and take great care of my needs and my clients needs. Extremely professional and proficient!
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July 2024 by Beth Vosmeier
Baker insurance group is the best to help with my medical insurance can’t say enough on how they helped me.
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May 2024 by Ariel Hubbard
I have worked with Theresa for years--she will help obtain quality health insurance if you are an entrepreneur, or need someone to passionately advocate for you, she is amazing!
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February 2024 by Bruce Heidel
What Baker Insurance Group does not tell you is they get kick-backs for removing people from Medicare coverage. Even though you will continue to pay Medicare part A and B premiums, when you are signed up for one of their “Medicare Advantage” plans, you are dropped from all Medicare coverage. While you may receive minimal dental, vision and prescription drug coverage, your medical coverage is decimated. With Humana, my annual maximum out-of-pocket amount went from $240 to $6000, and my coinsurance rate significantly increased. But far worse than that, you may not find a doctor that will see you at all. Humana is not accepted by a huge number of providers that accept Medicare. Furthermore, Humana misinformed me that a provider was in-network, and failed to pay for services clearly covered by my policy. Humana did not even respond to a grievances I filed against them. The other terrible choice Baker Insurance Group pushes is Ambetter. Baker Insurance told my wife that she can continue to see her primary care doctor. However, this was not correct and she had a terrible time even making a routine preventative care appointment. There are very few providers in Washington that accept Ambetter and the ones that do appear to be only poorly rated second-tier providers. After you are signed up, Baker Insurance Group has demonstrated that they will not assist you, regardless of how egregious the actions are of the insurance company they signed you up with. For you own sake, do your own research and be careful. Ask who someone represents and how they make their money. If they do not give you a straight answer, walk away. If you are told a provider is in-network, don’t assume that is correct. Get verifiable conformation from both the provider and the insurance company. This can save you a lot of time and money in the long run. I gave Teresa Baker ample opportunity to respond to my review prior to posting it and she declined.
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January 2024 by Bruce H.
What Baker Insurance Group does not tell you is they get kick-backs for removing people from Medicare coverage. Even though you will continue to pay Medicare part A and B premiums, when you are signed up for one of their "Medicare Advantage" plans, you are dropped from all Medicare coverage. While you may receive minimal dental, vision and prescription drug coverage, your medical coverage is decimated. With Humana, my annual maximum out-of-pocket amount went from $240 to $6000, and my coinsurance rate significantly increased. But far worse than that, you may not find a doctor that will see you at all. Humana is not accepted by a huge number of providers that accept Medicare. Furthermore, Humana misinformed me that a provider was in-network, and failed to pay for services clearly covered by my policy. Humana did not even respond to a grievances I filed against them. The other terrible choice Baker Insurance Group pushes is Ambetter. Baker Insurance told my wife that she can continue to see her primary care doctor. However, this was not correct and she had a terrible time even making a routine preventative care appointment. There are very few providers in Washington that accept Ambetter and the ones that do appear to be only poorly rated second-tier providers. After you are signed up, Baker Insurance Group has demonstrated that they will not assist you, regardless of how egregious the actions are of the insurance company they signed you up with. For you own sake, do your own research and be careful. Ask who someone represents and how they make their money. If they do not give you a straight answer, walk away. If you are told a provider is in-network, don't assume that is correct. Get verifiable conformation from both the provider and the insurance company. This can save you a lot of time and money in the long run. I gave Teresa Baker ample opportunity to respond to my review prior to posting it and she declined.
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September 2023 by Craig Hauser
I can't say enough great things about Theresa, Jon, and the entire BIG team. I wanted to offer health insurance for the first time to my small group of employees (under 5). I was confused and overwhelmed by the options and the high premium costs for sub-par policies that I found on my own. Theresa took over for me and told me, "just let me handle this". She and Jon found us an incredible policy for almost half the price for my small group, presented it to my whole team, answered our questions, and walked us through the enrollment process seamlessly. Jon was very communicative through the whole process and was patient with our last minute changes. It feels so good to know my team and I are in good, caring, and capable hands and that I can get one more stressful item off of my plate and into the hands of true professionals. Thank you!
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March 2023 by Troy Hunter
Theresa Baker is the best. Period. If you have questions or concerns about your health, group, life insurance, including Medicare, call Theresa. She will answer your questions, get you the information you need, and she will never, never, never, stop fighting for you.
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March 2023 by Kristin Shelton
Theresa helped me find my new Healthcare insurance after I left my job. She is very personable and easy to talk to. Thank you Theresa! Nice to know I'm not alone at a time like this.
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March 2023 by Mark Ingersoll
We have been working with Theresa for years. She is the best!
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March 2022 by Tawny Sanabria
Theresa Baker is amazing! She's trustworthy, direct, and she works tirelessly for her clients.
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March 2021 by Karen J Granger
Baker Insurance - Theresa and Liberty- were excellent at explaining how Medicare Parts A, B, and supplements work, then finding out about our particular needs and matching us with a plan that will cover our medical, prescription, vision and dental. Cannot say enough great things about them!
