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February 2024 by Mandy Mai
They over filled my oil in my Audi by a whole quart at least. When I brought it back and asks the guy to take some of the oil out he told me to hold on. He then went and drained some of the oil and came back and said hey the oil is not over filled. I was like let me show you the dipstick. He pulled it out and tried to put his finger over the overage area. I was like why are you putting your finger over it? It looks like you took out a lot but not enough to put it at the top or in between the 2 lines. Now I don’t trust them and especially wonder why anyone would give them any good reviews. I amNot going there anymore b aide I got a Tesla and sold my Audi since it as probably ruined by them. I am glad I checked behind them. The mechanic I took it to to get the oil levels right said they spilled oil all over inside the engine area and it is on par with how he has seen with other cars who hav gone to that location. What a mess.
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February 2024 by James McEachran
An outstanding crew that did the work in a timely fashion and provided insight along the way.
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February 2024 by Connor Ball
Chris the manager is absolutely excellent. Unfortunately Ethan is leaving soon to run his own store in Factoria. The other staff were excellent too! Unfortunately we were dealing with significant subaru engine problems, and though they weren’t able to help, Ethan helped us determine that the fuel injectors are likely the issue, and not rod knock as we anticipated. Couldn’t have had a better first experience at Jiffy Lube.
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February 2024 by Julia Richman, DDS MSD
Chris always remembers me and fast and friendly
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February 2024 by Fiona Scott
Stopped in on December 27th on the way back from Spokane to BC because the check engine light had come on. The staff checked out my car and gave me the OK to finish the journey safely. They were lovely, kind and didn't charge a cent! Would thoroughly recommend these great folks - thank you!!
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January 2024 by jazmin b
Great fast service. Everyone was very nice as it was my first time going here and was new to the concept of driving my car in and staying in the car while they performed the service. Will definitely be going back.
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December 2023 by Charles Smith
In and out in a jiffy. Hence the name.Service: Oil change
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December 2023 by Kathleen Burns
Everything went fine. Needed 10,000 mile oil change and tire pressure adjustment for my hybrid. Update...asked for synthetic blend, got charged for a full synthetic. Going to look around for a better deal.Service: Oil change
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December 2023 by Will Roberts
They take great care of me here
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November 2023 by Wellness Massage by Martina K.
I was a little shocked from the super friendly environment and fast service. Way to do guys!Service: Oil change
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October 2023 by Dan Sanders
I've always avoided the quick-oil places like this, after having a preconceived notion that the mechanics rushed through the service, made mistakes, and were less capable than going to other dealerships or repair mechanics.This couldn't be farther from the truth. I had an amazing experience today. They did an excellent job of changing my oil, checked my car and inspected for other issues, were knowledgeable, and thoroughly explained everything to me.You could tell the employees were passionate about their work, and it showed in the customer service I received. Top-notch, I will now be coming back here for all of my oil changes.
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October 2023 by Mollie Adams
Super professional and kind. Weston specifically is always so attentive, kind, and great at communication.
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October 2023 by Mike Linker
I had the oil changed on two of my vehicles today. Was greeted as I drove up both times, very friendly attendant, asked pertinent questions, answered my questions clearly and concisely. My vehicles were serviced quickly. The condition of my filters were shared with me. I was quoted a price. When I paid my bill I was given a 15% discount from the quoted price. All the attendants that worked on both my cars were very professional.I will return in the future.
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October 2023 by F PC
Asked for wipers changed, had to ask many times for them to do them, had to ask the tech to check the air filter, break light out, offered no solutions, couldn’t change back wiper blade.No other fluid levels checked or inspected so I assume diff levels were not checked, nor any other fluids were checked, tire pressures never checked. Vacuum? No, windows cleaned? No.I was in and out in under 5 mins. This establishment has gone WAY down hill, Never again!Service: Oil change
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September 2023 by Wendy Klahr
The team currently in place here is WONDERFUL! The excellent communication between employees made it kind of fun to watch what would have been an otherwise boring oil change!
