-
January 2024 by Dottie Stone
Fast and easy! Great staff at this location!
-
December 2023 by Lucila Lima
Tmobile doesn’t really deserve my time giving a feedback but the staff at this location are really helpful and friendly. Be kind, they spend all day everyday fixing people’s issues. Special thank you to the Indian lady, super nice and patience ??
-
December 2023 by David Boston
Smaller store but, had the phone I wanted. Friendly and helpful staff.
-
October 2023 by Monica Witt
Two times now where I have received the worst customer service at this location. First time I thought was an anomaly and gave it another try but same scenario the second time led me to share that you should avoid this location. Both times I had to CALL customer service while in the store for them to even action what I needed and then instead of taking a trade in, they wasted time and money and gave me a label to mail it back in. This location is redundant and should be closed. Went to another location and they handled everything for me in one stop.
-
June 2023 by Paul Csicsila
Josue and Jared went over and way above what was expect. Even stayed after the store closed to take care of our problem. The best service EVER!!!!!!!Thank you!!!!
-
May 2023 by Eric Norris
T-Mobile should get out of the Internet buisness. Their wi fi product is garbage for $50 / month, dial up would be an upgrade. Trying to access the secret tmobile billing fairy because the office can't for some reason. Comcrap is $19, and it actually works.
-
April 2023 by M S
The employees at this branch are very knowledgeable and were able to comprehensively explain packaged services for customers switching over from competing providers.
-
March 2023 by Bill Mitchell
This is a 3rd party owned store. Salesman talked me into something to save me money on a new phone that ended up costing me several hundred dollars more than the price of the phone. Very disappointed in T-Mobile for contracting with people like this.
-
December 2022 by Natalya Estrada
Seth and Jared deserve raises. They are incredibly helpful and kind. I gone in and get solutions. Great job guys! I hope the CEO sees this and/or ypur higher ups and gives you an incredible pay increase. Yall are awesome ?
-
October 2022 by Abdallah Almanasrah
It says it closes at 8 all week days except for Sunday. It was 7:30 on a Friday and the worker had already left. Took a long trip to the store for no benefit .. ridiculous
-
September 2022 by Debbie Skar
The website said the store wasn't closing until 8pm. I went out of my way and made plans to be there early so I could ask questions (I wanted to upgrade one phone and add another line). I got off work early. I got there at 6:10pm on Wed. There was a sign on the door stating hours are 10am-5pm M-S, I didn't even look at Sunday's hours. I think it would be important to update the website! Very annoying because I could have stopped at the Issaquah store. *I called and talked to an employee and it's not his fault they are short staffed. He was polite and gave me information on the best times to come in, so I appreciated that.
-
September 2022 by A.B.
T Mobil...As Always...A Joke.
-
September 2022 by Brendan B.
It's annoying when businesses can't update their business hours. They close at 5 PM, not 8 PM as Yelp, Google and Apple claim. I'd love to update this when the hours are.
-
March 2022 by James B.
Dude running the store is an condescending a** hole. Not sure why you put douchebags in charge of customer service. If ya don't like people chose a different career you idiot. If I go back it will be to burn the place to the ground and open up a hot dog stand.
-
December 2021 by Nancy Tochko
Great service but don't have most new phones in stock
