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November 2023 by Permastain
Took care of all my vehicles, hellllcat, challenger, gmc, and yamaha raider bike
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September 2022 by African Baron
Professionals
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January 2022 by African god
Professionals
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February 2021 by Steve B.
They remove bad Google reviews. This is outrageous. They shouldn't be able to do that. Its unfair to the consumer. They should KNOW that this place is a scam that will do half asked work.
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May 2020 by Gary F.
Guys did a great job on the spoiler I wanted. They installed it perfectly and painted it so great! Was for my dodge challenger. Awesome job !
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November 2019 by Kam B.
Post is a little late due to me trying to find an alternative solution with these guys but they refuse to help in any way and said that things happen when your car is disassembled. Do not take your valued vehicles to Hi-tech Collision in Spanaway!!! I brought my car in to Shane @ Hi-tech early September because I had drove over some curbs. I scratched my front bumper , a rim and some under carriage scrapes. It took a few weeks for the estimate to go through. Shane told me that there was alot of damage and they would have to remove some parts to see the damage. In the process of his "Removal" he destroyed my headlight housing. Ripped the headlight out as you can see in the pictures. The front of the headlight has deep scratches and now I'm having problems with them fogging up and not working right. They are about $700 each. When he removed the fender he possibly threw it in the dumpster or across the shop, I'm not sure. There are chunks missing from the edge of the fender and deep scratches throughout. Shane drilled screws through the fender and trim because he was too impatient or had the lack of knowledge on how to put the car back together correctly. He also removed the passenger door panel and left grease everywhere. On his reassembly of the door panel he forgot to hookup a wire that locks the passenger door. There are missing bolts and screws throughout the car. Its is in so much worse condition from when I brought it to them. I wouldent wish this on anyone . The video I have uploaded is Shane and his manager trying to tell me that they had to use screws because it didnt line back up and there was nothing they could do.. very poor customer service.
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September 2019 by Brittany F.
I've only received an estimate from them and will edit this if need be after the work is complete but everyone I have spoke to there has been extremely friendly and helpful. Everyone from the lady who answered the phone when I called to make an appointment, Shane (the employee who made my appointment and did the estimate), to the lady who checked me in when I went in for my appointment. Extremely professional and will definitely return.
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August 2019 by Rebekah S.
If you choose to take your car here don't leave ANYTHING in it. My old gps and Juicy glasses CASE were stollen out of my car. Guessing by whoever detailed it. Paint didn't exactly match either.
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July 2019 by Dan N.
Recently had my 2016 Corvette ZO6 in for repair at Hi-Tech located in Spanaway, WA; what a great experience. Ron, the manager did an excellent job for us. We received text messages each day with the status of the repair, we also received a photo showing how they covered the car with plastic to make sure the convertible top didn't get dirty while in the shop. I recommend HI-Tech to anyone who expects to be treated with respect; and wants their car to look like new when the repair is complete.
