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February 2024 by Nicholas Pike
Great people and service. They take care of my change needs and are helpful.
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July 2023 by Mr. S.
As a long-time customer of KeyBank, I can confidently say that this financial institution has consistently exceeded my expectations. With their impeccable customer service, innovative banking solutions, and a strong commitment to community development, KeyBank has proven itself to be a bank worth trusting with my financial needs. Here's why I highly recommend KeyBank: Customer Service: KeyBank sets itself apart with its exceptional customer service. The staff is not only knowledgeable but also genuinely interested in helping their clients. Every time I visit a branch or contact them through their online services, I am met with friendly and efficient assistance, making me feel valued as a customer. Accessibility and Convenience: KeyBank's digital banking platform is top-notch. Their user-friendly website and mobile app make managing finances a breeze. Whether it's checking my account balance, making transfers, or depositing checks through mobile banking, everything is simple and intuitive. Diverse Product Portfolio: KeyBank offers an extensive range of financial products and services to meet the needs of various customers. From basic checking and savings accounts to investment solutions and home loans, they have it all. I particularly appreciate their customized solutions tailored to individual financial goals. Community Engagement: KeyBank's commitment to community development is highly commendable. They actively support local charities and initiatives, demonstrating their dedication to making a positive impact beyond their banking operations. Security: Security is a top priority at KeyBank. Their multi-layered approach to protecting customer data and preventing fraud instills confidence in their customers. It's reassuring to know that my personal and financial information is in safe hands. Transparent Fees and Policies: KeyBank is upfront about its fees and policies, ensuring there are no hidden surprises. This level of transparency fosters trust and makes it easier for customers to plan their finances effectively. Flexibility and Customization: KeyBank understands that every customer is unique. Their willingness to work with customers to find personalized solutions sets them apart from other banks. Whether it's a business loan or financial advice, they are always ready to listen and assist. In conclusion, KeyBank has consistently impressed me with their outstanding customer service, cutting-edge digital banking solutions, and unwavering commitment to community development. Their transparency, security measures, and flexibility further solidify their position as a top-notch financial institution. If you are looking for a reliable and customer-centric bank, I wholeheartedly recommend KeyBank as an excellent choice for all your banking needs.
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May 2023 by Lewis Lucier
Do not go here if you need a notary.Unless you like frustration and disappointment. Every notary that I have used before had an ink stamp they would place on my document requiring the location (city & state), date, etc. The young woman here said that I would need to type (not write it) that information on my document before she could notarized it. I went to the UPS store nearby and they used an ink stamp without any issues.
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May 2023 by Felipe Corral
Really disappointed being a customer for over 9 years and lately checks that I deposit they put a hold, latest one was yesterday my funds cleared and I was able to transfer funds to another KeyBank account if mine and by the time I arrived to the bank to withdrawal money they said that there was a hold on the check, manager from the key bank I was at where I deposit the check at called the bank issuer and checked that the funds where clear and already in KeyBank possession but looks like Khaled Wich is the manager from this branch didn't felt comfortable releasing the funds and said that funds will be available on the second of next month amazing right i had already schedule an appointment for next week to open some business accounts but with this experience i been having i have cancel them this is ridiculous i share this to see if thishas happened to anyone also or are they discriminating and humiliating using their power they have over there branch or is it racism due to my ethnicity any input out there?
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March 2022 by Erica Kolowitz
Fast drive through.
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May 2021 by Peter Njuguna
I had to wait for 35 minutes on the drive thru to be served with only 1 car ahead of me
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May 2021 by Peter Muigai
I had to wait for 35 minutes on the drive thru to be served with only 1 car ahead of me
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December 2020 by Patty mom
Today I needed to get a cashier's check. So I needed to go inside the bank. It was the first time in a long time since I'd been in the bank and the first during covid 19 epidemic. I have difficulty standing for any length of time so was concerned if I was going to have to stand a long time. When my son and I approached the bank a very nice security guard opened the door for us. There were a couple customers in line waiting for their turn. The floor was marked for social distancing. There were a set of chairs off to the side that I was able to sit, while my son stood in line, until our turn. I want to say that the teller was an angel and helped in every way. Pleasant,professional and went above and beyond. Another employee asked if he could help while I was sitting to the side. I have been a member of this bank for close to 30 years and still happy with my service. Everyone was great! Especially the teller( wish I got her name!) And the friendly security guard. I want to thank them for making a stressful chore a very pleasant experience. ?
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August 2020 by Cheryl Robert Toland
Very helpful staff & always ready to be of help to me.
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December 2019 by Anrhony Jones
Great staff.. And fast considering how busy it gets.
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August 2019 by Stephanie Lethrud
They are friendly and quick to get you helped and back to your life. I love how easily accessible this location is!
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January 2019 by Julian C
Perfect example of how banks do everything they can to screw over working people.
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December 2018 by Mellow &Happy
Lets be honest, banks in general are places housed in the armpit of hell. That said, by some debt to the big man in a red and black leotard this bank managed to hire a crew of beautiful kind and well humored angels to staff its near illegal buisiness. Let's hope they are compensated for their service to this undignified part of our every day lives. Darla in particular is fhe sweetest sexiest piece of human real estate I've ever had the pleasure to know.
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December 2017 by Chris Millrr
Called on the phone to ask questions about cashing a check and got spoken to very rudely by the manager. He is very disrespectful and I'm very offended that he called me retarted because I asked a few questions to save myself some hassle. Needless to say I'll never be going here or doing business with key bank.
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August 2017 by Robert Archer
Both the manager and assistant manager were really very helpful and patient when I had to close out a family members account sure to an illness. It's location is quite good, accessible.