Rent-A-Center offers a convenient way to acquire furniture, appliances, and electronics without the need for credit. Customers can choose from top brands like Ashley Furniture, Samsung, Whirlpool, and Dell, all available for small, manageable payments. The store in Spanaway, WA, is praised for its knowledgeable staff, including sales managers and credit managers who work hard to ensure customer satisfaction. Many customers appreciate the team's commitment to helping them stay on track with payments and ownership plans. Delivery services are timely, and the white glove delivery provided by Daniel is noted as exceptional. However, some customers have experienced frustrations with product availability and communication issues. Instances of items being out of stock after placing an order have led to dissatisfaction. Additionally, there are concerns about account management and communication regarding payment reminders. Overall, Rent-A-Center in Spanaway is recognized for its great customer service and quality items, making it a preferred choice for many who seek affordable rental options for their homes. Many customers express their loyalty and willingness to return due to the positive experiences they have had with the staff.
I have returned and paid for several items from the spa away store. The staff have always been great and Celia was so helpful at helping me figure out what I really needed. I would go to this store again.
February 2024
Amanda is hands down the sweetest!! She got me taken care of SUPER quickly and has THE BEST customer service!!
January 2024
I went through 4 different washer and dryers due to it saying it was in stock then I went to cash out and it said it was no longer available. It was frustrating
