About AutoNation Volkswagen Spokane Service Center
AutoNation Volkswagen Spokane Service Center is a large and well-equipped facility located in Spokane Valley, serving all service needs with a team of expert technicians. Customers appreciate the staff's friendly and attentive approach, which makes visits straightforward and worry-free. The service center is known for good communication, with staff like Leon going above expectations by promptly informing customers about repairs, often covered under warranty, and providing additional touches like car washes. While some customers have experienced longer wait times, they generally understand that busy periods can cause delays, and the staff's helpfulness and professionalism remain consistent. The service team is praised for their transparency and dedication to customer satisfaction, ensuring that every detail is handled carefully, from inspections to repairs. Many customers feel confident returning for future services due to the positive interactions and quality of care received. In addition to excellent service, the dealership offers a seamless car buying experience, with knowledgeable staff, no high-pressure tactics, and thorough attention to detail. Overall, AutoNation Spokane combines a large, organized facility with friendly staff who prioritize customer needs, making it a reliable choice for vehicle maintenance and purchases.
I went in for a 20,000 mile check up for my car and only got an oil change. I wanted them to inspect my tires as the check uo stated they would and my rear tire still shakes and they did not say anything about it so I'm a little disappointed in that,,but overall the staff was friendly
August 2024
Good communication, takes longer than preferred but I understand places can be busy. But the payment plans and staff have been great. Don’t know if Adam the service manager is still working there but he was a huge help. And Leon also.
August 2024
Chris Driggs makes the process so easy and (honestly) kind of fun. I love my EV! Thanks guys!
