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January 2024 by Jayden Rainer
I was happily greeted upon entering, and Cindy helped me through everything I had to do this morning! Thank you so much!
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December 2023 by Jason “J money” Nelson
Easy parking and helpful respectful consciences employees that are eager to help you whether it's opening an account or getting a loan approval or simply managing your bank account. I also enjoy the updated ATM machine they have in the Drive-Thru line it's a pretty sweet new machine totally up to date and nice machine. Also the wait time when going through the drive-thru is relatively quick and smooth going overall Pleasant business to frequent when needing to manage my banking affairs
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May 2023 by David Wilson
Just got robbed. Now I have to wait to get money out smh
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December 2022 by GreenAcres Vendor Mall
Seriously best customer service of ANY other Banner... or Bank for that matter..They care about you AND your money!They have become more like family over the years we have banked with them.
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July 2022 by Jeremy B
I went there the other day to get some cash.The teller was friendly and helpful.
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July 2022 by Jeremy BA
I went there the other day to get some cash.The teller was friendly and helpful.
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April 2022 by Charlie Johnson
They are always so nice & helpful to me...im always messing something up they take the time to help me figure it out..always smiling
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January 2022 by Danella Smith
I originally started out with Farmers and Merchant Bank, a nice small farming community bank and I loved them. But of course then they were bought out by Banner Bank who has consistently bought out every smallbank in WA. And the bigger they get the worse they ate. After hours customet service is non existent. You might as well talk to a robot for the help you will get. Just scripted worthleds rrsponses and no answers!
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August 2018 by Tait Hunter
Irate is an understatement to how I feel. Unless I am SEVERELY misunderstanding the conversation I had with an employee, then I have to wonder why, WHY a wire transfer would be rejected FIRST, and LATER I would receive a call about it. It was INCREDIBLY important that I received that money, beyond what their teller/ customer service rep. may have realized. But the point is, they should NOT be rejecting transfers without consulting the account owner first, regardless of the reason for rejection. Now it may take days to get it sorted...deeply considering changing banks because none of the info on wire transfers was EVER made clear to me when I was calling every week to see if anything unusual was pending. Huge ball dropped by them in my opinion. May have cost me a lot more than the money they rejected from going into my account.
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July 2018 by Krysta O.
I've had an account and a credit card with banner for many years. Recently switched to becu because of interest rates and perks. But I'd like to give a shoutout to Teresa at the Sullivan branch. She helped me finally resolve a year plus long issue I was having with the credit card points and redeeming them. She called the company for me and got me my redemption, finally a year later!! THANK YOU TERESA YOU ARE AWESOME
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July 2018 by Simon L.
I come over this morning to banner bank and lady that works there Laura William's she was very helpful and nice every time I go there she is always excited to help
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February 2018 by UCKBLUE420 Playtime
Great people to deal with
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May 2017 by Erin McCandless
Have been backing here for years (even when it was still American West). Always friendly and helpful staff. No extra fees at thus bank.
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May 2017 by Jolene Lakey
All the tellers are very helpful and nice love this location
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March 2017 by Andy
Laura is so helpful and sweet I highly recommend this bank.
