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August 2023 by Jessica Marshall
My husband and I were shopping at your Spokane Valley Washington store and have never been treated the way that we were. As soon as we walked into the store everyone was on us.. following us around and asking us off the wall and downgrading questions. Mind you, we consistently shop at buckle.. but I am unsure if we will continue. As we were checking out we expressed our concern with how we were treated only to be met with laughter and attitude straight to our faces.. I need to be contacted by your manager at that store or someone. To be treated that way is unacceptable and will not be tolerated whatsoever. We left your store feeing Extremely disrespected, embarrassed, and irate at the situation.
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July 2023 by Nicole Sims
I ordered jeans from this store on a Sunday night. It is now Thursday night and they can’t even give me tracking information. I paid for rush shipping as these clothes are for work and yet they refuse to give any information on the order.Whenever I go into this store it’s always a battle. I always end up ordering online because they do not have the latest styles and fits in stock. I will be returning ordered items and shopping somewhere else
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May 2023 by Amy Lindsey
I was so impressed with everyone here! Ashley & Sophia were so awesome! I was shopping for jeans & a few other things & they just made the experience so amazing! Thanks for making an older mom feel so special!?
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December 2022 by Larry Armitage
People that work in the store actually helped me!!! That seems to be a rare thing these days. Samantha was a great helping me pick something out for my wife.
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September 2022 by Alissa Oberlander
Kate was awesome! She was on top of it searching for what I needed. I appreciate it!
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August 2022 by Tory Galloway
Absolutely love this store. Everyone is so helpful and nice. Quality clothes.
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July 2022 by Lem Gaswint
Kelsey was above-and-beyond helpful! Thanks and good luck in your future!
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July 2022 by Anakin Skywalker
Even though they have to talk with you it's nice to talk with people about clothes
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May 2022 by Amber C McCann
I love the style here however they are a little aggressive with the customer service. I like a little space when I'm shopping I'm not there for a social experience.
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April 2022 by Ts Mom
We stopped in to find jeans that would fit our son, apparently he is a hard to find size. From the moment we walked in, until we were finished, we had excellent customer service! We were helped by two associates that found us sizes and styles that would work. It was so refreshing to be helped period, and by super nice and knowledgeable staff! Buckle shoppers for life!!
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February 2022 by Tamarra H
I loved this place from the minute I walked in, I was getting help. I told Miss Jayden about what I was looking for size and all...she went to work. Cut my time in half for sure. I was able to find a couple of options that will work great for the concert I am going to. I will definitely be returning as I like both the style of clothes and the great customer service.
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February 2022 by James Bramell
Kelsey was very helpful and polite. Very good knowledge of the products and warranties. Clean and organized and nicely stocked.
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January 2022 by Morgan Marie
Came in there last Sunday with my kids father, and from the minute we walked in, they had picked us to watch the whole time we were in there. I was trying to decide which earrings I wanted to buy after trying some clothes on.. and walked over to him to ask him which ones. I finally decided which ones I wanted and went to go purchase them. Got my receipt and the earrings and walked back over to him. He said they keep on asking, “ do you need help finding anything” several times when he had already said he was fine. He said they kept starring and watching him. I had my earrings and receipt in plain site and even had my mask down. I kept starring back at them as they kept talking and looking over at us. We finally left the store and I got attacked by a girl saying she was asked if she could ask if I paid for the earrings. This was the worst experience I have ever had in a store. No one should ever be treated this way. They had no right doing any of that to us and picking us as people who are shoplifters for no apparent reason. We didn’t have our two littles on us for an hour so we could spend some time together and this was not the way we wanted our time away to be like. I was mistreated to the max and wasn’t even stood up for by the boy who checked me out and handed me my receipt. Never going back.
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November 2021 by Exiled King
Great store. Their jeans really hold up. Especially for a larger active country boy.
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October 2021 by Teresa Espe
Great jeans!! Lasts forever and worth the money!
