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July 2025 by Michelle Morrow
We have printers from Copiers NW in our Furniture Stores and we recently upgraded and replaced older models with new copier/printer machines. Working with Robert and his support staff at Copiers NW was a great experience. Robert is highly knowledgeable and I would recommend reaching out to him for any of your copier needs as he went above and beyond. Thanks Robert
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May 2025 by Rayann Higgins
Copiers NW has been great to work with, from the first phone call with Dalton to delivery of our new machine all questions asked were answered quickly and effectively. Would definitely recommend and will use for any future needs.
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May 2025 by Cindy Beck
Dalton is amazing. He has been so helpful; not only regarding the new equipment but helping me get released from the previous company. He has been there for any and all questions or concerns and the tech group that help us set up the machine was also extremely helpful. Thank you again Copiers Northwest.
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May 2025 by J. Scott Miller
We've been working with Copiers NW for several years, and service has always been prompt, and done right the first time. Giving them the highest rating!
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April 2025 by Mallon Place
From the initial contact with sales to the installation of the copiers CNW was responsive and professional. The service was excellent, and the process was easy and expedient.
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April 2025 by Rachel Humbird
Copiers NW has been amazing to work with! Dalton provided amazing service through sales and the support team made the setup of our new machine quick and easy. I really appreciate the service we have received so far and highly recommend Copiers NW!
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March 2025 by Jean Linghor-Pittsenbarger
If you are fine going days each month without the ability to use your machine this is the place to go. They do not send an extra toner so you go days waiting for one each month and the machine has zero capability when the toner needs replaced.
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January 2025 by Jillian Olson
Copiers NW has always done a great job in helping me get my projects done, as well as their customer service. Rob was very helpful in resolving an issue in our Spokane office. I also appreciated the help and quick response I received from Matt. I'd recommend this team.
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October 2023 by Lisa Cole
After meeting in-person with a salesperson and making it clear that I was sure there were things I didn't know about making such a major purchase in hopes that they would point out the 'things I didn't know,' I am finding myself frustrated. At the time of installation, we found out that we did not have the proper power outlet for the machine that we purchased. Apparently, we need a dedicated 20-amp outlet and we need to hire an electrician at our cost and delay out install even further. This would have been nice to know (have pointed out). When I contacted the salesperson, her response was - it was in the paperwork provided. I take responsibility for the fact that I should have read through the handouts, but honestly, I would probably still not have seen that it required 'special dedicated' power. I consider this a salesperson/customer service responsibility to point out. Will it break the bank - no. Will we do it - yes. But, Copiers NW will not be on my recommend list - and people do ask.
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July 2023 by Denise Mclain
Bad customer service and response times. We were put on an auto-ship for our supplies without being asked and have requested to be removed from it multiple times yet we still receive orders we didn't place. Their automated system makes you go through multiple selections before talking to a real person and even then you are usually transferred, no one calls back, so you have to keep going through that whole process multiple times. At this point, we are switching to a different copier supplier. We are tired of the poor service.
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December 2022 by Print 7Bcopies
Services is Greatother not so much
