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July 2023 by Kman
First time there and it was an excellent visit, great family owned business, super nice and great information on what needed to be done! Highly recommend them!Services: Transmission
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July 2023 by Patty Markwardt
They've always been easy to work with. This time, I couldn't get in to be serviced. Drove my motorhome 50 miles. Tried to make an appointment, but Cheryl (owners wife) just said to drop it by, I called 1st. They were too busy, so I tried to schedule an appointment. She suggested I call on Thursday.I've ever had any problems before. I will call on Thursday to see if they will be able to service my transmission. They are a very nice couple. They have always been dependable. Maybe they've gotten a little overwhelmed with business. I will give them another chance.
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November 2022 by Rob N.
Mastery is when a professional can do and actually does everything well. Wizardry is when a professional goes beyond mastery, being able to do things beyond tradition, beyond the books and manuals. The wizard astounds others with service above the highest standards.
Look at Steve's stars - all 5's on a 5 scale! Steve performs above the highest expectations...he is truly a WIZARD with transmissions.
When the two batteries in my Ford 350 turbo-diesel went dead in his parking lot, he diagnosed the problem and helped me install both new ones! I asked him why he went the EXTRA MILE. "Because I really mean my motto - 'Trust buils one transmission at a time,'" he replied. Steve not only says it ... he does it! And he keeps doing it ... over decades!
HIGHEST KUDOS TO CUSTOM TRANSMISSION!
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August 2022 by Cindy Lundberg
Very helpful every time I have gone to them.
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August 2022 by Jeff Chong
I brought my truck in to swap out my transmission fluid.. They were very transparent with their work and very friendly. When they dropped the pan they brought me into the shop and explained what I needed to know. I'll definitely recommend this place.
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August 2022 by Matthew Esselbach
I brought my 97 chevy truck in and had them rebuild my transmission, among some other work that needed done along the way. Both Steve and Cheryl were wonderful, very friendly, knowledgeable, and they took the time to explain the process and even took me in the back to see my truck during the repair, and showed me the parts that needed replaced, and even explained how it worked. I could tell they both have a passion for this work, and Steve even used better parts then what the manufacture had used. My truck runs excellent now, and I am very grateful and appreciative for their service. I would highly recommend Custom Transmission to you.I will certainly be going back if I ever need their services again.Services: Transmission
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August 2021 by James Geffre
This place was extremely nice and very cooperative...they are very honest and reasonable and won't tell you things you don't need as some other shops will...they are very good at what they do and the high quality of work......I recommend Custom Transmission for any Transmission work to be done...thank you...JimService: Transmission
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August 2021 by Jeremy Nolan
These awesome folks did an amazing rebuild job on my transmission. I highly recommend them.
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August 2021 by Adrian Bonner
Great service honest and friendly
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August 2021 by Dominic C.
Called to get my 98 GMC Sierra 1500 transmission serviced/checked before I left for training. They got me in on the same day and the service was excellent. They walk you through everything and hide nothing from you.I'd recommend Custom Transmission to anyone I know.
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August 2020 by Jeremiah “I am groot” Brownfield
This place is awesome and the service is great along with the people. Husband and wife team and very down to earth. Price for service is amazingly good as well.Edit: Anyone thinking about getting work done to their transmission really should get it done here because the work is done right and they will check their work a few days later for free.
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August 2020 by Makayla Jacobs
I had a great experience here! They got me in quickly and did good work.
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August 2019 by Erin Deandre
Steve and Cheryl made getting a new transmission in my Chevy easy and understandable, they have fair prices for labor and parts that includes warranties. They truly went above and beyond.
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August 2019 by selfrob
Friendly and honest people.Had full service check on transmission done here before trip to Wenatchee.Great work. Everything is working great and no leaks.Thanks!
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August 2018 by Steve Torstenson
Knowledgeable and fair and honest. Ck them out for services
