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January 2024 by michael fisk
Very well trained and know their business. One thing to note is they like many other service business are also trained very well in sales. My experience has been good but they do upsell when indicating quite the opposite. I will continue to employ their services but measure twice before I cut a check or once.
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January 2024 by Brandy Wagner
My son is in the army, he drove his car from Colorado to WA to leave at his fiancés house. She was stationed there in the Air Force. She was set to leave on 12/24 to move to her new duty station. While he was back in CO his car broke down while his fiancé was driving it a week or so after Thanksgiving. He was set to return to WA on 12/24 to begin the 27 hour drive to their new duty station. I live in PA and did not know what to do. I found this shop by referral. Ryan and his team were amazing. I had the car towed to the shop, he was originally only able to look at it and tell me what was wrong with the car. By the grace of God they made it work to where they could not only look over the car but repair it so he could drive it across country. When I originally called they were booked past Christmas. We needed the car in a week. Again, Ryan and his team were amazing. They repaired the car in less than a week and had it ready to roll out before the time we needed. I can’t thank them enough. As Ryan said, he was going to pull off a Christmas miracle. He certainly did and I can’t thank him and his team enough. They went above and beyond for this army mama and her son. They were so kind and accommodating. I highly recommend this shop! Thank you so much!!!
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January 2024 by Michael Matthias
So far, so good. Most couldn't get my car in until after the holidays. They got my car in the next day. Haven't heard what's wrong yet which is understandable.
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November 2023 by Mitchell M.
I brought my car here a few times and have been let down. They charged me alot of money to fix my E-Vap and never actually fixed it. If you need a European shop I recommend Auto Haus on the west plains. I brought my car there and they fixed it same day.
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November 2023 by Ryan Freeman
Every time I've taken either my A4, Passat, or S5 here, I have had a great experience even when the vehicle issues were unfavorable. Ryan and Patrick are champions, they're both clear and patient communicators. The quality of service and repair has consistently been adequate or above, more often above. They are not the cheapest but you get what you pay for. I have taken my cars to other places for service and repair and both times I regretted it.
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October 2023 by Jaimie Knox
Ryan, Brandon & Jesse & Patrick were all amazing to work with! They were quick to respond and very informative with answering all my questions! They got to my car as quick as possible and kept in touch w me throughout the whole process! I will definitely be back for any of my service needs! Thanks guys!Services: Exhaust
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October 2023 by Billy Burford
I found Europro via their reviews and have had all my services completed by them since because Patrick makes things happen as explained and the service department is up front, great quotes, and the work is great.Services: Auto brake repair
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October 2023 by Nemiah Shepard
Wonderful accommodating staff. No harsh smells in this impeccably clean shop. They have a tea/coffee bar, with free Wi-Fi and cable tele. The atmosphere makes the wait pleasurable.Service: Auto maintenance
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September 2023 by Josh Blackwell
Took wife's Mini Cooper Countryman to this shop to get fixed and took them 3 months to diagnose that it had bad gas and needed to replace fuel pump and fuel lines. They also repleced the footwell module.The check engine light was still on when she picked up the car and the mechanic told her to just drive it around the light would turn off. I called them to see what we could do about getting that fixed and they told us they would have to charge us the Shop rate to figure it out. We were still within our 12-month warranty and they would not help us.At month 13, One month outside of the shop warranty the car goes into limp mode because of a bad footwell module.These are not mechanics you can trust these are not family-friendly people.The car is now being fixed at BMW repair shop and multiple mechanics from BMW have tons of horror stories about having to refix what europro has done.If BMW dealership does not recommend this mechanic that must be a sign to stay away.
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September 2023 by Josh B.
Took wife's Mini Cooper Countryman to this shop to get fixed and took them 3 months to diagnose that it had bad gas and needed to replace fuel pump and fuel lines. They also repleced the footwell module. The check engine light was still on when she picked up the car and the mechanic told her to just drive it around the light would turn off. I called them to see what we could do about getting that fixed and they told us they would have to charge us the Shop rate to figure it out. We were still within our 12-month warranty and they would not help us.At month 13, One month outside of the shop warranty the car goes into limp mode because of a bad footwell module. These are not mechanics you can trust these are not family-friendly people.The car is now being fixed at BMW repair shop and multiple mechanics from BMW have tons of horror stories about having to refix what europro has done.If BMW dealership does not recommend this mechanic that must be a sign to stay away.
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September 2023 by Heather Rogers
Best service by far! Patrick was amazing to work with! I was kept up to date on all steps from the vehicle being delivered to the repairs being completed. The estimates and photos I received along the way were perfect. I will definitely be back for additional services in the future.
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September 2023 by Ron LaMar
Very honest and thorough shop. They’re the first place I call when my Audi is having issues. Ryan is great to work with as well. And, they have a military discount. Highly recommend.
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August 2023 by Wendy Fellows
Only place I'll take my Mercedes! Always very knowledgeable, kind and thorough with my vehicle. Had some AC issues and they got me in promptly in this intense summer heat we're having. Thanks so much Patrick and technicians!
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August 2023 by Sherri Lord
Took my son’s car here for an oil leak and was quoted approx $1600 for repair after paying $168 diagnosis - stated the engine was leaking in multiple places. Finding that hard to believe and worried because my son is a full-time college student and pays his own rent, this was a lot of money for him to pay. We took the car to a second shop in the Valley where they stated his oil pan was bent and assured us there were no further leaks found after cleaning the engine and performing a dye test - FOR FREE - we were going to be charged for these services at EuroPro. We ended up only paying $478 at the other shop and to our delight, no more oil in the driveway. I don’t know why we were quoted so much for this repair; maybe EuroPro is accustomed to dealing with only wealthy customers that will pay anything to have their BMW’s, Mercedes, etc., repaired and not shop around. I gave 3 stars because the team was friendly and seemingly empathetic to my son’s financial situation; which I appreciated, but WAY too expensive to give them our business.
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July 2023 by Aaron
Wasn't able to get service on my Genesis GV80 but they called 3 places and gave referrals and recommendations. Great staff