Fastenal is a business-to-business supply chain solutions company and a wholesale distributor of industrial and construction supplies. Backed by global sourcing, quality, and logistics resources, each location is a local source for a spectrum of supplies and solutions. Customers praise the knowledgeable and helpful staff, particularly Crystal, who demonstrates excellent customer service skills and product expertise. The team is described as friendly, polite, and willing to go the extra mile to assist customers, even with hard-to-find parts. While pricing may be slightly higher than average, the quality of service is considered worth it. Fastenal is known for its fast and reliable delivery, making it a go-to choice for businesses in need of industrial and construction supplies.
The service here is excellent. If they can’t help with a task, they’re upfront about it and will point you in the right direction to get what you need. Truly professional service.
June 2024
Very helpful crew (Crystal) at this branch. Always more than willing to research a hard to find part or walk me through what they have. Seems a little understaffed occasionally but not all the time. Great place.
June 2024
This place has the best customer service and they helped me out big time. They know their stuff and helped me get my issue solved quickly. Can’t say enough good things about this place and their staff!
