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January 2024 by E O
Terrible. Terrible. Terrible. Very unpleasant. Horrid customer service. They're not concerned with being of service to the consumer, or concerned with the consumer having a pleasant experience/exchange in goods. They want your money. After you pay they couldn't care less about how you feel about your experience in dealing with them or your satisfaction with the product.
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December 2023 by Jonny Rajala
Cool store. Great idea. Wish there were shops like this in Canada.
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July 2023 by Max G.
Awful. Be sure of your decision. I came back 20 minutes later because I changed my mind, didn't want the fragrance after all. Didn't open it, still in the wrapping, untouched, receipt and all. They did not take it back. Something about their policy, they don't accept returns. No - you decided that your store doesn't care about customer satisfaction, and you decided that you won't accept returns.
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June 2023 by Amber Morelli (BabyGirl)
A favorite place for me. You can buy a regular bottle or a carry on bottle for $10 to make sure you want to get the full size. They have a great selection, I'll be back soon.
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May 2023 by Tim Puntillo
When I went in looking for a cologne I wanted to try the lady was with another customer so I waited until she was done. After 5min of waiting after she was done I had to get her attention to be helped. When she sampled the cologne on a test strip for me she walked away. Then the 2 boys in there, was asking her questions . She got done with them and stood back , looked at me and in mid wave to her to get the cologne I wanted she walked to other other end of the counter opposite to where I was. Her customer service is very poor and quite frankly rude. I walked up to her leaving and said you just lost a purchase .
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March 2023 by Lauren Nguyen
Priveen, the owner of the store was super friendly, helpful and knowledgeable about both male and female fragences. It was clear to see that this was a topic shes passionate of and excited to share all her experience.While it is rough to get some one-on one help when there is only one associate and a big influx of customers comes in...all the workers still try their best to help everyone to the best of their ability and thats greatly appreciated.I liked their system of selling sample sizes/atomizers of your choice of perfume. The prices start at 20$ and go up depending on how expensive the full bottle of the product is. Its a good way to circulate different scents if you're not the type to drop big money and stick to just ONE scent in a huge bottle.Definitely recommend a visit when you have the time!
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February 2023 by Cheyenne McGuire
I was really excited about the selection this store had. I was very interested in purchasing a fragrance, but the worker there seemed kinda annoyed to be helping me. She told me I couldn’t smell more than 12 fragrances because I wouldn’t be able smell them correctly…seems like a strange policy. Maybe she just wanted me out of the store. Which worked because I felt totally put off by that and so I just left. I’ve been to the NorthTown location a few times and they have always been very nice and have never mentioned this weird rule. Disappointing.
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January 2023 by Joey Zavala
I bought a big bottle of Armani code and another small sample of 1 million Great store !
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January 2023 by Ryan Trimble
Gosh I’m mad!!! Went in to get a refill on some stuff I really liked and to find maybe something new and I couldn’t remember full name of smell but I knew it was Carolyn-something, but I knew if I smelt it again, I know the smell and even though I didn’t need a full refill I just wanted it refilled so I had a full bottle. Well, I asked the lady at this working there if she could help me find the smell, and she said she’s been smelling all day she couldn’t smell, understandable, but the way she was really pushy about it, and seemed really urgent to want to have a day over with, understandable. But when I find another cologne, I want she takes my half full bottle of the Carolyn, and starts filling it with ARMANI??? I asked her did you just miss him and she said yeah and she was actually gonna be OK with selling me some clothes that were mixed??? I said no I don’t like men’s cologne? Terrible customer service bad vibes. And I like the owner. She’s very nice and sweet and good customer service
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December 2022 by E O.
Horrid customer service. They're not concerned with being of service to the consumer, or concerned with the consumer having a pleasant experience/exchange in goods. They want your money. After you pay they couldn't care less about how you feel about your experience in dealing with them or your satisfaction with the product.
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October 2022 by Henry Sibert
Friendly service. Staff was very helpful with finding the best scent. Had lots of great recs.
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October 2022 by Shane Cuillier
The sign on the door said they opened at 11am. It’s now 11:15 am and they still aren’t open. I made A trip to the mall especially for this place. I will Buy my ladies perfume elsewhere today.
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September 2022 by dylan lovett
The staff here was so helpful, the young with the tattoos helped me, I had no idea what I was looking for and they were very patient and helped me find what I wanted.
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August 2022 by Lacey seidler
Super cute & clean station & very friendly staff!! I went in not knowing what i wanted & the cute young girl with tattoos was a huge help!! Prices are the best that ive found so far, so i will definitely be returning. (:
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August 2022 by C A
It used to be a good experience shopping here until they hired a surly, tatooed young woman. She's rude and purposely unhelpful. She's ruined the friendly, helpful vibe and driven me to Macy's.