Goodwill Industries of the Inland Northwest is a non-profit organization that has been serving individuals and families in 23 counties in eastern Washington and northern Idaho since 1939. They provide support to those with physical, developmental, or mental health challenges, as well as those seeking to overcome barriers to employment and self-sufficiency. The majority of their funding comes from the sale of donated items at their retail stores, Outlet store, and online store. In fact, over 85 cents of every dollar they take in goes directly towards funding their social service programs. While the organization is praised for its charitable work, some customers have expressed mixed experiences with the organization's stores. Some have found the clothing sections to be disorganized, with items misplaced, while others have been satisfied with the selection and pricing, especially in comparison to other thrift stores in the area. Overall, Goodwill Industries of the Inland Northwest is widely recognized for its commitment to supporting the community and transforming lives.
Thank you for taking your time with helping me with the bags that were in my car i was in a lot of pain and you helped me big time keep up the great work 👍🏻. Richard Chavev. I have been donating at different stores and with the gratitude that I got from Richard.I will be donating more at goodwill thank you again
July 2024
Love the customer service. Reanna is amazing. Best customer service I've encountered .
January 2024
I have shopped Goodwill for years……am very disappointed with the valley location lately. I find men’s clothing in the women’s and women’s in the men’s. The sizes are all intermixed, you think you’ve found something nice in your size and it’s not. Clothes are very unorganized.
