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June 2025 by Anne E
Went in this afternoon per usual. I’ve never met an unhappy worker at this location until today. My cashier was Leslie and let me say she was the rudest human I’ve ever encountered. I went to the register with a necklace that happened to have no tag, I let her know and her response was 9.99 I was quite shocked to be honest and responded with “really”? Her response was “yes really! Do you want it or not! And I responded with it just shocked at the price its fake thin pearls and she responded.”of course it’s fake what do you think” if it was real it would be on our website.her response was very passive aggressive. This lady should not be a front facing employee for goodwill and does not in anyway represent the goodwill I have come to know and love. I hope management sees my review and sends her through training for how to treat customers with dignity and respect. Please do better Leslie.
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May 2025 by Disney Dad
Terrible service and business practices. Go shop real vintage.
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February 2025 by Joshua Lavandier
Thank you for taking your time with helping me with the bags that were in my car i was in a lot of pain and you helped me big time keep up the great work 👍🏻.
Richard Chavev. I have been donating at different stores and with the gratitude that I got from Richard.I will be donating more at goodwill thank you again
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February 2025 by Richard Sorensen
Very helpful.good section.
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July 2024 by Aaron Whitehead
Love the customer service. Reanna is amazing. Best customer service I've encountered .
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June 2024 by Darrin Elmore
My friend purchased furniture. I went to pick it up. There was a real heavy dining room table. The young kid there refused to help load it. I had to load myself and I'm 3 times his age. Hurt my back loading it myself. I will not return or buying anything from them again.
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April 2024 by Caleb Martinelli
I visit multiple thrift stores in the Spokane area every week and this location (by far) has the slowest cashiers so be prepared to wait in line for a while. They do have good inventory and I always find something unique.
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January 2024 by Pam Focht
I have shopped Goodwill for years……am very disappointed with the valley location lately. I find men’s clothing in the women’s and women’s in the men’s. The sizes are all intermixed, you think you’ve found something nice in your size and it’s not. Clothes are very unorganized.
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November 2023 by Sierra Richter
It’s clean at this location. Workers are nice. My review is for pricing of items. Went to target for a child’s jacket and they were $20-30. Figured I could save going to goodwill. There was a target brand with tags. Oh cool, I should save slightly right? No. It was the same price as new. Showed the guy target app versus their price and they “can’t do anything since it has new tags.” YOU GUYS GET THESE DONATED TO YOU. THEYRE FREE. DOESNT MATTER IF SOMETHING IS NEW WITH TAGS. IT SHOULDNT BE NEW PRICE IF ITS NOT EVEN FROM THE ORIGINAL STORE ?? Robbery.
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November 2023 by Julia Nordstrom
Well organized thrift store with good selection of products.
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August 2023 by Amber Morelli (BabyGirl)
Prices are a bit more than expected.
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July 2023 by Jeanne Thompson
Found what I wanted in just minutes.
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July 2023 by Erica Smith
Goodwill is good
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July 2023 by Karen Drobny
I was able to find both of the items I was looking for. I like this store.
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July 2023 by Selena Phillip
Love ppl are so sweet
