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February 2024 by Jake L.
Left an item in my cart, realized right as I got home- called immediately and was assured that my item was found and I could come pick it up the day after. I am out of town so same day wasn't an option. I come back the next day and the staff borderline refused to help me, after I just spoke with someone the day before. Obviously this stems from my mistake of leaving an item I purchased in my cart. But after spending extra money on the membership on my last visit, you'd think I would get better service.
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February 2024 by Rick Dayton
Staff always pleasant. Helpful when needed. Otherwise just let you be . Harbor freight is my first stop when shopping for most diy things
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February 2024 by Mike Nobody is perfect
Wasn't the cleanest of the days when I was on side (but it was like -19°F outside with a lot of debree)So for that it was okay, normally a 3 star rating but due to the wonderful staff its a 4 Star
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February 2024 by Jay Froman
They've stepped up thier game let's be honest. It's not so shameful to leave this place with an arm load of tools anymore. Sure the guys who owe their lives to the guys on trucks nay say, however, we know, and slowly its becoming ok! Welcome to the club super chief!
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January 2024 by Mark Hagensen
Had 20+ tools in basket. They would not give or sell me a bag to carry my items out of the store. I got my money back and left.
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January 2024 by Richard Harmon
This store has a large selection of tools. You should stop and walk the aisle. You might be surprised what you might find. I always find items that are not on my list. Sales pop up on occasion so watch for 2 price tags for the same item.
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January 2024 by Neel Larson
Overall, my experience at the Spokane Valley Harbor Freight was underwhelming due to unhelpful staff when seeking assistance with tool storage inserts. While the store itself was clean and well-organized, the lack of customer service in finding the desired product left me frustrated and ultimately unsuccessful.
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January 2024 by john shain
Love there cool little trinkets
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January 2024 by Steve Carpenter
The staff acted like they just came from a funeral bringing there bad attitudes with them. Almost killed them to help me.
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January 2024 by Nezzie 69
Nice store, nice and helpful employees.
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January 2024 by Loren Williams
Great selection and help.
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January 2024 by bighitriders
Smells like cheap with a dose of cancer
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January 2024 by Mike Knox
Always has good deals
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January 2024 by Nena H
All the employees are so helpful and attentive here. And the store is so organized and clean.
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December 2023 by Anna
Great customer service
