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February 2024 by Nicole B.
I've debated on writing this review for months as I want to believe that what goes behind the scenes in this shop is much better than what I had witnessed. I own many many reptiles and moved here and was in need of finding a reptile shop, and not a chain (petco/petsmart). The first few times I went I was quite impressed, got lots of feeders and plants. After about a month or so a younger guy was newly hired and seemed to be going fine, until the second or third time I saw him there, as well as the owner, I saw him completely disrespect leopard geckos. There was a girl sitting behind the desk watching him, which I believe to maybe be a friend or other coworker that I hadn't seen before, and the owner was talking to another customer. I watched in absolute disbelief the younger guy pick up multiple leopard geckos by their tail... which one tried to bite him and then he dropped it. If anybody knows anything about reptiles, let alone leopard geckos, the last thing you do is pick them up by their tail. He was smiling and showing the girl and the leopard geckos were squirming around freaking out, and holding them there for a good amount of time. That was the last time I was there because if they are okay with displaying that behavior in front of customers, I can only imagine what the animals endure behind closed doors....
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January 2024 by Larry Chaback
Recently bought a beautiful Orange Florescent Amel corn snake from them. I was very impressed with the store and the owners. The snake was well priced and is now happily acclimated in its new home!
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December 2023 by aliyah
Went in there today and had a great experience. My gecko hasn’t been well lately and I couldn’t figure out what was wrong. Found out I wasn’t keeping his cage hot enough so they helped me figure it out. Thank you!
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December 2023 by Annika O'Neill
Hands down best reptile store I have ever visited!!! They are incredibly knowledgeable and go above and beyond to help. This is THE PLACE for all reptile needs!!!!
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November 2023 by Blue_Kale
Bought my Leopard Gecko, Mango, here about 5-6 years ago, go back every few weeks for his food. I bought a custom tank from them about 3 years go and it’s been amazing. They take care of the reptiles in their care and are more then happy to answer any questions you may have about caring for yours!
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November 2023 by Sara Schneider
truly the most amazing reptile store i have ever been to. i travel up from pullman every few weeks and the owner is genuinely one of the kindest and most helpful people I’ve ever met. he’s so knowledgeable and friendly and gives so much back to his community. i can’t recommend this place enough!
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November 2023 by Lexaundria Goodwin
Love it here you can tell they really love what they do cause it shows especially the beautiful terrariums they have set up great prices in things very helpful and can help you find exactly what you need definitely coming back more often!
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September 2023 by Lawrence Sullivan
Hawley is a genuinely kind human being who loves to share his vast knowledge with anyone who goes in the store. Have you been a reptile keeper forever? Hawley will welcome you with open arms. Never had a reptile before? Hawley will welcome you with open arms. This is the benchmark that all reptile stores and hobbyists should shoot for.
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September 2023 by Sara Boren
Great shop, they have reptiles, plants, decor and bugs. They'll help with your setup as well, great spot!
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September 2023 by Brianna H.
From a mama who's terrified of reptiles... this place is awesome. The owner made me feel really comfortable and at ease with purchasing a gecko for my son. He's full of knowledge and didn't make me feel any kind of way for not knowing what the heck I was doing. Lol
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June 2023 by Eric Storm
Really small hard to catch business but his selection is amazing! Already set up tanks for sale and growing his own babies great deals and knowledgeable
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June 2023 by Daniel Woodford
Great store and great owner. The atmosphere and reptiles in here are on point. Got me dubias roaches when everywhere else was sold out. Highly recommended!!
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May 2023 by Goated Bot65
Love this place. Nice owner, I bought my first reptile here and plan to buy more. This shop is almost an hour drive from my house but i make the drive every couple weeks for food for my snake, Worth it.
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May 2023 by Jen
They let me wander around the store for probably 30 minutes looking at absolutely everything and I felt free to do so. Then they kindly took me back to several enclosures to point out all the little critters I missed! They were so kind and patient answering questions and giving advice. I had a great experience and will certainly visit again.
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May 2023 by Jeff K
Literally the best place for reptiles that I've ever seen. They care about their job and their customers. All the reptiles are cared for very well. Great place for feeders also