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May 2023 by Christy Heston
I would give less than one star if I could.I've been having Hobart service my commercial kitchens for over 18 years. If you can get them to commit to a job, they do great work. However, their ability to administrate their office and provide good customer service has been a big issue over the years. I have experienced several "no shows."Now they are using an electronic system to book their appointments. You get a human initially that books you, and then you get lost in their electronic appointment system. To me, Hobart is just gaslighting clients. They are just gaffing off customers for days (that's all it really is after all.). They promise to show up and don't show up at all. Their electronic system just rolls you over to the next open appointment they can see you; but then that day comes, and you just get rolled over again. I'm looking for someone else.Services: Refrigerator/freezer repair
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May 2022 by michael hiransomboon (mikehiranphotography)
Very unresponsive, getting hold of someone is way too difficult. Just needed to get an invoice because what they ended up charging was higher than expected. This isn't a difficult request - it's not technical, it's not up to a fragile supply chain, it's not something that should take them much time.So in summary, they may charge you more than they tell you and when you call and email them to ask why, you may not be able to get hold of anyone. Good luck.
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May 2021 by Mike Ware
Could not tell you they never got back to a voice mail request
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March 2021 by John Manlowe
Very poor misdiagnosed problem and charged 200 dollars.
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March 2020 by Jason Rodney
Over priced and like to throw parts at the issue. Won't have them back
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April 2019 by Garri Avakimov
Excellent , professional work .
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March 2019 by Len Silva
I am the Executive Chef for the Wenatchee Convention Center and we recently purchased a new dish machine from Hobart. Install went well and we had no major problems. Follow up service was fast and professional. Thank you Hobart Spokane!!
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March 2019 by Bear Dogger
Poor customer experience
