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February 2024 by Mike Nobody is perfect
All you need to do is ask... and you'll find almost everything you need thank you Elisabeth
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February 2024 by Author Russell Ford
Had ook picture hangers
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February 2024 by Raschel Cope
Wait over an hour for some help this place is always a joke
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February 2024 by Justin G.
In my opinion Home Depot just made a huge business error. I have been a loyal Home Depot customer for more than a decade now and have had a Home Depot card that I use on all my home improvements. I have been in construction for 37 years and shop there alot with cash and credit for the business as well as my personal hd card.. I have always paid 3 times the minimum bill every month and have never been late. I just recently received a letter from them stating as of march 1st the interest on my card is going up to 29.99%. It is ridiculous to punish loyal customers that always pay their bills... I payed off and closed my account this morning. They have not only lost me as a credit account but as a shopper. There is a Lowes much closer to me... its a shame I was loyal to a company that wasn't loyal to me
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February 2024 by Gypsy Danger
Usually they have what we need, but their staff is definitely lacking in knowledge of products. I don't expect them to tell me how to use things, but I do expect them to know where they are located.
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February 2024 by Kathy E
Best rental guys are in spokane valley!!! Go there!
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January 2024 by Beth V.
I won't even give them one star after my dealing with them. I had to put a star in order to post this review. Let me tell you our story. We are both retired living on a fixed income and my Husband is a disabled Veteran. Yes they did give us the Military Discount. We have lived in our house for over 34 years and our sump Pump had lasted us at least 30 years. We had to buy a new Sump Pump and went to Home Depot and bought a Everbilt Pedestal Sump Pump which we were told was the best (not). We had this Sump Pump for a little over 3 years and it stopped working so we had to buy another Sump Pump. When we took this Everbilt out the plastic on the bottom was broken , it looked like they over torued the screws. So we went back to Home Depot and got another the same one again because it was suppose to be the best (not). this one only lasted 7 months. When we took it out guess what the very same problem. We had a warranty and when we took both back to Home Depot they said we have a 90 day return policy and wouldn't refund our money even when we showed them it was a manufacturing defect. They told us they would exchange it and give us another Sump Pump. I ask why would I take another bad Pump that they wouldn't stand up. I told them we already had paid to have a new one put in. Then they told us to call the number on their warranty Policy. When I returned home I call Everbilt and got a smart ass that said they would send us another plastic part to replace the two that went bad due to over torqued. I told him we already bought a different Pump and paid to have it installed. He said all he could do is send another plastic part. I ask to talk to his boss and he said his boss didn't take calls. The next thing I did was called the number on the warranty shit the gal at Home Depot gave me. The gentlemen I talked was very nice. I gave him the model number and he told that his company didn't make that sump Pump. That Home Depot pays Everbilt to make that Sump Pump for Home Depot. He said he was very sorry and that if his company had made them he would be happy to refund our money. Then he ask for our address and when I ask why he wanted it he said he would like send us one of his Sump Pumps. I said I just bought and paid to have a new one install and he said just save it for a back up. So to sum it up we have been going to Home Depot and have never returned anything. We have bought a Washer and Dryer a fridge and a lot more but after Home Depot sticking it to us we won't step foot inside that store again. All I can say is buyer beware if you shop a Home Depot because like us you could be out a lot of money. Home Depot wouldn't even admit this Garbage was made especially for Home Depot. That's why I wouldn't give them even one star. B .V.
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January 2024 by HeadArtass
Why can i never find a cart inside the store. I always go looking for 1 item but end up getting a handfull and i can never find a cart. Employees can never find one either. Not very convenient.
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January 2024 by Scott Laird
Great plumbing selection
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December 2023 by Avery Jacinta
We had some issues with purchasing a gift card here. Asked a few employees and couldn’t get a straight answer. But then we met Lisa. She did some research and consulted with Dusty. Both ladies searched high and low for a solution. After exhausting their knowledge, they took our contact information and continued to look for answers. These two were kind, helpful and made a stressful situation much more pleasant! Thank you both for your sweet hearts and excellent customer service that went above and beyond!!
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December 2023 by Nezzie 69
Nice and knowledgeable employees.
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December 2023 by Tyler Waite
The customer service employees here are great. We have run into several issues with online orders. Each time Home Depots online orders have had issues, we have been taken care of by Dusty and Teressa. Dusty has gone above and beyond and we appreciate the customer service team at the Valley location!
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December 2023 by Melissa Baziotis
Was in & out within 10 min. Gal in garden section was very helpful. I only have 3 stars because I hate that I always have to t trek across the parking lot when leaving. You have to enter in far right doors & exit in left doors. It's a pain in the butt & unless the weather is decent I skip going here at all because of the hike back to my car.
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December 2023 by Frequensee
Chris, thank you so much for helping us with our purchases today! We were trying to decide between a leaf blower and a circular saw and you showed us the special deals going on that afforded us to get both! You were patient and incredibly informative and we very much appreciated your help! Merry Christmas :)
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December 2023 by glo jensen
Nice store good stuff
