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August 2023 by Matt Heidecker
I have to say I am very disappointed in the valley location. I have been taking my vehicles to mechanics pride for years, I refer everyone I know there. Up until the last 2 visits that i have been extremely frustrated with. I had scheduled an appointment for my truck to be diagnosed a couple weeks ago for a bid to replace the timing chain, my appointment was for a Monday afternoon, they didn't get to it until Wednesday morning. I understand you get behind, people calling in sick and whatever, I let it go. I called yesterday and scheduled a transmission flush for 8am today, I explained to them that I needed it back by 1pm and was told no problem. just tried to drop it off this morning and the guy was rude as could be, he tried to tell me it wasn't going to be done till end of day. needless to say I'm done with this place, the just lost a customer that spent a lot of money at this location, and tried to give them a lot of referrals.Services: Transmission
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August 2023 by Jeff Baker
Professional courteous team that did a great job taking care of my Jeep. Highly recommended.
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June 2023 by Al Homoki
Auto mechanics make me more nervous than used car sales people. However, Mechanics Pride has been honest with repair needs and cost. I highly recommend them and trust that what they say needs to be done actually needs to be fixed. Don't mind paying for their skills and tools since they are honest and don't add on things that don't need to be fixed.Service: General repairs & maintenance
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June 2023 by Lynn Fox
We were charged for freon to be removed that was already gone because there was a leak. MP said they found the leak but the freon had leaked out again within 2 weeks.We took our vehicle to a more realiable mechanic. They found the real problem and also showed pictures that indicated that the part that Mechanics Pride replaced was installed improperly and leaking around that 'repair'.The price for repair at the 2nd shop was approximately the same as I was charged at Mechanics Pride even after replacing a $200 part that MP failed to identify as leaking. Please do yourself a favor and pass on this mechanic.Service: Air conditioning
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May 2023 by Njuenjiiri G.
my car had overheating problem and I suggested it could be water pump but I asked them to diagnose before repair because I could be wrong, I shouldn't have mentioned anything. however, I received a call that my car was ready for pick up , the invoice was reading on the replacement of new water pump and crank shaft seal and paid the full amount, to cut the long story short, the water pump was not replaced and there was no signs of opening the cover , I felt cheated and robbed, please car owners be aware , hope they have changed their ways of corruption
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May 2023 by Brandon Bee
One of the best mechanic auto shops in Spokane Valley, very clean, professional, hard working mechanics that will serve you and your needs in your auto repair time of need and I was so happy and surprised with the price. Will be returning again for sure.
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May 2023 by Brownbrinker5 Brown
The folks at Mechanic's Pride are the best, honest and up front, I take my vehicles here to be worked on or repaired, not ripped off. The communication is great, plus there is not up-selling, good honest mechanics.
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May 2023 by Brooklyn brink
Great customer service. Got me in quickly. I had a concern and came back a few days later. They were able to help me immediately and I left feeling so much better. Thank you!!
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February 2023 by Cassandra Decker
I have been bringing my vehicles to Mechanic’s Pride (specifically the Pines location) for pretty much everything for almost 5 years now. I won’t take my cars anywhere else!They have always been accommodating, friendly, and extremely thorough with all of the work they’ve done for me. Their prices are fair and they’ve been honest, even going out of their way to explore options to save me money on a few expensive repairs in the past.Brian is always welcoming and great at fitting me into the schedule as things come up. The rest of the staff is great to work with as well.Definitely bring your vehicles here. ?
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February 2023 by Reid White
The team at Mechanics Pride does an excellent job every time we need service. They are quick to fit us into the schedule, professional in their communication, honest about what needs to get done on the vehicle, and maintain competitive prices for their work. Brian at the Pines location and Mike, the owner, at the downtown location are the main folks I have worked with. Both have been fantastic! I cannot recommend Mechanics Pride enough. Great people, honest diagnostics, professional, and fair.
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February 2023 by Reid W.
The team at Mechanics Pride does an excellent job every time we need service. They are quick to fit us into the schedule, professional in their communication, honest about what needs to get done on the vehicle, and maintain competitive prices for their work. Brian at the Pines location and Mike, the owner, at the downtown location are the main folks I have worked with. Both have been fantastic! I cannot recommend Mechanics Pride enough. Great people, honest diagnostics, professional, and fair.
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October 2022 by John Smith
Extremely impressed and happy with the quality of service I received! Brian (the manager) was very up front on the cost and even did what he could do to save me money which I greatly appreciated. The mechanic Tim was extremely professional and quick, but more importantly than quick is that he did great work and didn’t settle for “good enough”! I felt like they treated my Ram 3500HO as if it was their own and they weren’t going to send it out of the shop until it was completely fixed. They even fixed a couple little things at no cost just because it was quick and easy for them to do. I highly recommend this shop and they have earned my future business.Services: Auto engine diagnostic
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October 2022 by Rose Raskell
Every time my daughter took her car in to get something fixed she would take it home and a week later something else would be wrong, something major always was wrong with it she put over $3,000 in her vehicle with these people only to be told that she needs a new engine. They refunded her $300 for her tune up that she had to get done, she did the tune-up because they told her that that's what was wrong with her car and in order to get her car running correctly she needed to get the tune-up done that's when they kept adding more and more and more and more to what needed to be done totaling over $3,000 worth of work and then like I said before only to be told that now she needs a new engine. Don't ever take your car there!
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October 2022 by Heather Gilman
Since March I have brought my car in multiple times, they fix one thing and the next day or week I'm bringing it back for something new. I do everything they recommend but I can't spend thousands of dollars everytime something is wrong, and there's always something after they fix one thing. It's a downward spiral after the first repair. I used to like going to them but not anymore, they blame all the problems on me not doing as they recommend.Services: Transmission repair
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September 2022 by Colin Curl
I took my wife's mazda 6 here after we suspected the alternator failed. At first they were very helpful and polite. Said they would get the part the following morning and would be ready for pick up next business day. Halfway through towards the end after not hearing from them I called and was told they had ordered/received the wrong part and that it would be ready the following morning again. Finally end of that day we got the car back but there was another bad part (fuel rail) that "he would try to find" and never heard back from them. Not the best in my opinion. But they replaced the alternator so they did something for us.Service: Engine repair
