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April 2024 by Gigi
This location is one of the best in Spokane and one I've been going to for several years. Whenever I come in the surfaces are clean and the floors are spotless. So this location is 100% cleaned and maintained by the Clerks. Customer service is top notch and they treat everybody that comes in with respect. I've come in on numerous occasions and seen people being rude, I'm not talking about customers having a hard day kind of rude, they were disgustingly rude to the Clerks. These Clerks still treated them with respect and handled business up until the customer left. I would not be able to handle a customer like that, I would have yelled for them to get out the the branch with their nasty attitude. Not these MoneyTree Clerks, they handle abrasive customers with respect that is beautiful and unwavering . Another thing I've noticed about the Clerks at this location is that they have great work relationships. I've noticed on numerous occasions that they all strive to work together and have this energy of camaraderie. That positive workplace energy is so important and beautiful to see. That energy is still presented when I've come in and everyone behind the counter looks super tired. There's chipperness, there's happiness, and there's bubbliness that is really uplifting for someone having to come in for a payday loan. Also, they don't tolerate criminal activity on property. The clerks at this MoneyTree location immediately take care of business, so anyone coming in is safe. Sadly, because this location is out of the way, many people might not see what I see when I come in. A spotless and sweet smelling environment with amazing Clerks that provide the best customer service possible!
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March 2024 by Francisco Valenzuela
Virginia gives one of the best customer service there is.
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March 2024 by Keith Parker
Always friendly and helpful for everything I need
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March 2024 by Kathy Morris
Good to work with! Good website to get $ soon!
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February 2024 by Debbie Jordan
The staff are beyond amazing! They are always super friendly and very helpful. I have never had a bad interaction with any of them!
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October 2023 by tabathia murphy
The Money tree in Spokane valley WA was an absolute blessing for me. Being from out of town and my car had been broken in to I had lost everything and had about a months worth of paychecks that I couldn't get cashed. Shauna was an absolute angel and so upbeat and attentive to my concerns and situation. I will recommend to anyone to visit for any money needs.
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September 2023 by Jaime D.
I know this is a bad habit to get into but if you can control it, it is so nice to have it when you need it. The service is great, but they are getting very strict and ridiculous with her flexibility in payments. I used to be able to stretch my payment date to the next Monday since I get paid on Friday, but they're being really ridiculous about doing that anymore. I probably won't do this ever again but again, it was very nice When I needed it.
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March 2023 by Lucille Fegan
Shout out to Shauna! She did absolutely amazing at getting me in and out when I had a huge crisis on money orders lol she was incredibly easy going and the whole process was over in minutes! Thanks again, Shauna!
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February 2023 by Angel Calkins
Always exceptional customer service!! Shauna and Georgia are great ?
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January 2023 by Thomas Wilson III
Virginia is amazing she is a hard working people
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December 2022 by Max Taylor
Kendra was very rude and lacks customer service skills. She did everything she could to not cash a student loan check that had been verified.
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September 2022 by Alexander Colvin
I was denied a loan even though I have consistent pay. I hope this company gets what it deserves for playing with the lives of the people it's supposed to help.
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June 2022 by Wanda Cosmo
absolute garbage service. they’ll continue to pull from your account even when you’d credible a payment to come in.
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May 2022 by Ashley Lohstreter
Love the crew at Spokane valley thank you so much Virginia is the best best in the Pacific northwest
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March 2022 by Korrin Schilling
They refused to cash a check of one my coworker who had going there for years but hasn't gone in awhile. They were horrible to her and Virginia, the boss refused to help her and two other people. I have been going to money tree for 30 years! My coworker had ID and everything. I am calling the district manager and posting a complaint with the BBB. Never going there again.
