-
January 2024 by Jay Lindsey
Ordered online and they shipped to the wrong store. A little extra driving but got what I needed.
-
January 2024 by Brain Glide
I was surprised to find this place was open. They had exactly what I needed.
-
September 2023 by arekeweled
Friendly helpful staff. Always have an answer to my questions. If they don't know they will ask other person.
-
April 2023 by tab dougherty
Helpful and quick clean store with sale items in center and endcaps. I was able to find the special tool needed for a Fair price.
-
April 2023 by Bill Jordan
Great service and they got my part right the first time ?
-
March 2023 by Deb Prindle
Very helpful, great service
-
February 2023 by Jayson
clean store wasn't the friendliness I'd expect but was good price for oil
-
October 2022 by Spokane72Chevelle
Great place and good people working there!
-
July 2022 by Larry P
Nice people who are willing to help! Pricer than the competition.
-
June 2022 by Ian Moravec
The front guy I forgot his name was amazing at up selling stuff. And he helped me out when I need oil. Amazing guy
-
April 2022 by Chris Mahana
I went into Napa last evening. A gentleman was diligently mopping. He greeted me and allowed me to shop. A few minutes later he realized I wasn't finding what I came in for. He offered to help, he took me right to the fix a flat. He inquired further about the type of vehicle tire I was fixing. When I got to the counter he asked me if I belong to a few groups that offered a discount and then rang up my items. He offered me tips as to use this product correctly then thanked me for my business. It is not often that I enter an establishment where I see people working hard with a good attitude and happy to do their job in serving others. TJ Emp 31 I appreciate you.
-
April 2022 by David Perry
Been in several times and each time the workers were rather brash and not super helpful.
-
April 2022 by EXODIA! OBLITERATE!!
The older gal who helped me really wasn't all that knowledgeable. She made me waste money on an item I didn't even need.
-
February 2022 by Pamela Hill
We went to return a part and they literally told us oh we dont have any cash we can't return it. Didnt offer any other solution, except for you will have to go to another napa. I understand lots of transactions are done via cards, but they had to have had money in a safe or change in their registers. Or at worste case they could have offered to refund it back on my debit or credit card. I have never felt so brushed off by a company. I would reccomend Napa just not the sprague location.
-
September 2021 by robert bain
DONT SHOP HERE ON PURE PRINCIPAL here's why, Kyle the "I am the manager" literally sold me the wrong parts. Oh no big deal right, oh no read on, I opened the package to check if it was correct, I didnt even leave the cash register opened the package, I said, this is the wrong part, he said oh well I cant sell that you because you opened it. What!!? He looked up the part on his computer walked me to the parts on the floor walked me back to the register took my cash and refused to make an exchange or void out the transaction. This is unacceptable and I WILL be speaking to his supervisor the real manager. Sorry KYLe I really dont know what your problem is with admitting you made a mistake it's really embarrassing to see you act in such an immature and unprofessional manner.