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November 2023 by Eliza Lester
I brought my car in to NW Automotive when the check engine light came on and the car was riding rough. It didn't feel safe enough to drive to a free check store like AutoZone, so I opted to go straight to a mechanic. I had never been in before. The gentleman who helped me, Steve, was very friendly and welcoming. His colleague, Jim, worked on my car. I expected to be waiting several days, having been told they were booked quite a ways up, but to my surprise I got a call the next day with a diagnostic and a fair quote. I asked them to proceed with repairs. That night they called back and said my car was good to go! Car services are so dependent on what's going on with it, so who knows if my car will be repaired so promptly in the future, but I will be taking it back to NW Auto for their friendly service, clear communication, and fair prices. Thank you all for getting me back on the road in no time!
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November 2023 by Emily Picheta
I will only take my car here from now on. Repairs done promptly. They are very communicative, honest, and fair.
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October 2023 by Lori Sullivan
I have used this place for years and have always found them to be honest and fair. You really can trust there guys.Services: General repairs & maintenance
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October 2023 by Raine Blu
Very good small business! Owner is great, runs his tail off all day,working Mgr, never heard him yell, keeps organized. I asked another customer when I was waiting what he thought of the place and he said he'd been a customer for a really long time and he loved their work as well. They did an excellent and quick job with my truck even though they were deep in cars at 9:00 am.. Will keep us updated and great so far!
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October 2023 by Les White
They got me in last minute for an oil change and were very professional. Recommended place to do business with.
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September 2023 by Chris Janosek
Great place to take our fleet vehicles. They service all our box trucks. Jim and Steve really take care of us. Thanks guys for all you do for us.Services: Transmission
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May 2023 by Shannon Lee
This review is LONG overdue! My family and I have been taking our vehicles to Northwest for so many years. They have proven over and over again how honest they are. I have never had an issue and have never had to bring my car back after work was done. The work is always done perfectly and efficiently. It’s hard to find a good mechanic these days, we highly recommend Northwest! Thanks for all your hard work over the years. - The Garcia/Lee familyServices: Air & cabin filter replacement
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May 2023 by Rosalie Sigler
I've taken my vehicle in twice for different reasons. They are honest and their price to diagnose the problem is very affordable. I'll continue to come back and refer others.
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April 2023 by Cesley Dodge
We came to this shop with a completely blown tire, we were traveling with our dump trailer, had our toddler with us and due to the time I called places that said they couldn’t get to us today. These guys said bring it on down and they’d help us best they could. They gave us a used tire FREE, took our tire off, replaced and disposed all for FREE. Not many things happen in life that come free. I really want to say we appreciated the kindness that was shown to us today in a rough spot! If I ever have any other vehicle issues I will surely be going back to these guys, no questions asked.It’s nice to see a company not be money hungry but still have care for their community!Thank you so much for today!Service: Tires
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April 2023 by Thomas Heward
Attention to detail and care of my vehicle while servicing makes this place stand out. Their reasonable rates and easy scheduling make it my place for all my general, routine maintenance.
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February 2023 by Todd Kilgore
I've gotten tires, a battery and an alignment there. I think they are worth a 3.5 based on work and price. There competition I've tried is usually worse.
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February 2023 by Dashel Milligan (dasheldotcom)
These guys have great prices and a refreshingly honest approach to getting the job done. I am very glad I found them, and you should be, too.Service: General repairs & maintenance
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January 2023 by Rae Copsey
I had to bring my vehicle in because my brake pedal sank to the floor! Not only did they accept walk-ins, they were able to diagnose the problem and completely fix everything that same day! They are also very reasonably priced and just overall awesome dudes. Highly recommend!
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January 2023 by Darqology
They aired up a flat tht I had just after getting my snow tires on at some "other shop" so that I could go back to that shop and chew them out. This was on a busy afternoon, no questions asked. I'm impressed by their kindness. I will be going here in the future just out of their kind gesture.Service: Tires
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December 2022 by Anastasiya Nabors
They got my snow tires ordered, once they came in I had my tires on within an hour of getting there. Great customer service and friendly staff!
