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February 2024 by Warren Watson
These guys are absolutely awesome. I was in a dire situation with the 4wd being out in my truck and they got me in immediately and had me out of the within 3 hours. They didn't give me the run around on diagnosing or string me along. They were upfront, honest and extremely helpful. This will be the only shop I go to from now on. They have earned a forever customer. - Jeff
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February 2024 by Debbie Reininger
after spending thousands at the dealership to repair a serious issues and still not fixing it we almost gave up . jeff and his team recommend we bring it in and let him look at it. glad we did. problems solved and we greatly appricate this shop. thanks again. jeff and debbie.
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December 2023 by John Stanson (JSVideo)
Couldn’t be happier with the work they did!!!!!! Off-Road Essentials installed a lift/leveling kit on my van for a little more ground clearance. The ride on rocky and uneven surfaces is very much improved! Thanks Off-Road Essentials!!!!
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December 2023 by Sam Kalk
I’ve taken multiple vehicles to Jeff at ORE and the experience has been nothing but great. They take exceptional care with their work and always stay on budget. I will continue to work with ORE as my business’ fleet grows.
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August 2023 by Mitchell Fordham
This is the only shop I trust to work on my Montero. If you're looking for somewhere to take your 4x4, these are your guys.
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February 2023 by Daniel
I had lost a long time, "trusted" mechanic to Arizona and was in search of another diamond in the rough.... Working in the auto industry for over a decade, I contacted a good friend that had worked on MOPAR products the majority of his career and he connected me with Jeff at Off Road Essentials. Russ continued to inform me that not only was he an excellent and trustworthy mechanic but also the, "Go To" guy when other mechanics couldn't figure something out. I tested the water slowly with an oil change and a couple basic repairs and knew I'd found another unicorn in the business. He recently hard-wired a 3 channel dash cam in my Challenger, "Shadi" and not only were the wires hidden... It was placed perfect and works flawlessly. After inquiring about different skills he actually has he'll be doing everything from LED lighting on the exterior/interior, welding on muffler tips and even an air bag system. If you're looking for the best shop in town.... Look no further?
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February 2023 by Bryan Baumgarden
Jeff is a great mechanic. I’ve been taking my cars to him for several years. Anything from regular maintenance to lifts, alignment and new tires. He and his team are knowledgeable and friendly. Jeff will let you know exactly what’s is going on and he is reasonable and up front about prices and options. Will not take my cars anywhere else!
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February 2023 by Greg Martin
They do outstanding work. My Truck was fixed and runs great. Their customer service and communications with me was excellent. I highly recommend them.
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December 2022 by Anya Carter
I have found my forever mechanics; my only regret is that I didn't tip them more because they work wonders!My first encounter was getting a second opinion on some rough estimates given by my previous auto shop; the latter's pricing was a bit too rich for me, and they didn't care to listen when I said Jiffy Lube should have replaced the engine coolant. I called Off-Road Essentials and checked in my vehicle.As it turns out, the third party was trying to sell me repairs I didn't need; Kai advised me to replace the front struts instead of those and the shocks, saving me about $1200 in one repair alone! His team also caught some items that were missed by the prior outfit; I'm very grateful for their thoroughness, honesty, kindness, and professionalism. My vehicle turns like a dream after their work, and I couldn't be happier!
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November 2022 by Brian Leonard
Great group of guys. Wether you need a new engine, fancy bumper and winch, lift kit, or a tune up, this is the place I'd take my ride.
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September 2022 by Daniel S.
Jeff and his team are absolutely fantastic, i've brought my rig to them a dozen times since I bought it last year, and their guidance on both upgrades and repairs has been rock solid. More than happy to help me solve problems be it for price is no object upgrades or rock bottom budget repairs, I've got my whole family taking their cars to Jeff now.
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July 2022 by Joe Bova
I needed some work done on my 1979 CJ5 .I wanted a lift kit installed , new seats and carpet. Am so happy that I went here. Jeff and the guys went to work on her. There work is A plus. Saying thank you to all of them is not enough but I would like to say thank you Jeff and the crew
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January 2022 by Andy Lilienthal
The crew at Off-Road Essentials replaced the alternator on my Honda CR-V and they did an excellent job. They were able to get me in quickly, performed the worked correctly, and the pricing was very fair. The work was completed in one day, and I was back on the road quickly. The staff of knowledgeable, professional, and the shop was clean. Highly recommended!
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January 2022 by Mercedes Lilienthal
Excellent service, friendly and knowledgeable staff, got the job done quickly. Would highly recommended them!
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December 2021 by Carla Chapman
First...I have been a customer of Jeff's since I moved to Spokane in 2013.The service provided at his shop, Off Road Essentials, is first class. Pricing and quality of work can't be beat in my opinion. I'm not mechanical, but I always come away with a working vehicle and more knowledge than I had going in. Thank you, Jeff, Jeremy, Brock and Hank!I wrote a "Yelp" review in February 2020 which Yelp decided wasn't what they wanted to print...but my mind hasn't changed.February 2020:Best service. I have come to expect that from Jeff. He never disappoints when it comes to my automotive needs. Prices are very reasonable. Work is fast and efficient. Advice is trusted. I won't go anywhere else.Thank you!c
