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September 2025 by Joyce Nail
This storage facility rents to homeless people who lives out of their unit. Front gate for over 9 months never work so anyone could just walk into the storage area. I never felt safe going there alone cause I was always approached but the people living there to buy something in their units. Garbage everywhere, spoiled food, having to step over puke to get to your units, people sleeping in cars. Its absolutely a dive and the owners know it and dont care. Don't rent here its a absolutely nightmare and so UNSAFE.
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March 2025 by ChristinaS
Rented a unit, people never showed up to let us in. Codes didn’t work. No number to call and nobody answered when we called the number online. No answering machine. Will dispute charges with bank.
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March 2025 by IRISH PACK
This used to be zips mini Storage, and the management was excellent. It has since changed hands and I've had the storage unit for over 4 years. I got behind on some payments but I worked diligently with the management to come up with a $200 a month and have phone records showing the amount of times that I have called them and worked with them to the point of deleting all of my savings and selling all of my stocks so I could make the payment plan. September 2024 there was a fire and I was able to pay off my arrearage. I communicate with that to the company but after they notified me of the fire there was absolutely no communication whatsoever .
I have texted them, called them, emailed them and there is no response. I have $10,000 worth of inventory, furniture and winter clothing in there. I have no idea what is salvageable and what is not. I am still getting bills monthly for a storage unit that I am not able to access .
I am very frustrated and at the point where I am going to seek legal action against the company.
I have had to buy winter clothing and boot s that I may not have had to buy if I was able to go in and see what I was able to recover.
I changed my auto insurance in August and forgot to bring my renters insurance along. I have no access to the original agreement when it was zips mini Storage as my daughter rented the unit for me.
I contacted the former owner to see if he had records of the original contract and I got no response from him as well. That is unusual because he was always very communicative but now I am at a total loss is what to do
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January 2025 by Donell Redden
Can't ever get a hold of anyone. You can't move out because their's no one to talk to. You have to cancel your credit card to stop them from taking money.
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June 2024 by Dawn Barry
I called made arrangements to see a unit no 1 showed up then I called they had no record of me going to meet any 1 on top of that no record of me calling before this to have them call me back
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June 2023 by Amber Frostad
Unprofessional. Possibly a scam?! I went to the physical site, and there was no office. Area was sketchy, but my sister really wanted a unit here. The person I spoke to, claimed to b the owner but didn't know what he was doing. Against my better judgemental, I allowed them to process my card information for a storage unit BEFORE signing an agreement, which was also sketchy. I did online paperwork/agreement, and as I was filling it out, I was informed that the unit I wanted was NOT available. I was told that in order to get my refund, I had to finish signing the agreement. I never received a confirmation that this was canceled or a refund receipt as promised. I was told 24 hours I would get a return. After countless back and forth and being hung up on, I got a semblance of (screenshot) of a refund. Still never received it. It has been 2 weeks. I had to cancel my card and create a dispute. Go with your gut instinct. This place is shady and super unprofessional. Would give 0 stars if possible.
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February 2023 by Preston Johnson
Best prices I could find, easy to work with
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February 2023 by Isaac Smith
Cheapest rates, easy sign up and good location
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November 2022 by harrison geissinger
Got a 20x10, easy access and good location
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November 2022 by Brady “Sovereign” Ryan
I currently have 2 units at this facility. In terms of simply having a place to put your things, it works. And the manager seems like a good guy if you can ever reach him. They were bought about a few months ago in mid 2022 and since the new company took over its just call center garbage.
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November 2022 by Sarah Sherfey
Easy to get unit online and have a clean unit the same day. Thank you!
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November 2022 by Lori Sherfey
Great storage with great prices!! Seems very secure! Love it here, staff is very helpful.
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November 2022 by Thomas Ewert
Amazing management. Very friendly and helpful. Would recommend storing your things here to anyone!
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November 2022 by Dan Sherfey
Very easy to get signed up, no issues, would recommend to family and friends.
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May 2016 by Sienna Berumen
Very nice owners, never had any issues with our stuff in the unit. Very flexible if you communicate if you need to extend your due date.
