Rosauers Pharmacy receives mixed reviews from customers. Many describe it as the best pharmacy, praising its quick, efficient, friendly, and helpful service. Customers appreciate the text notifications for ready orders, the ease of refill ordering, and the helpful drive-through. The staff is noted for being friendly, speedy, and providing genuine customer service, often going above and beyond their duties to know customers personally and help with prescriptions. However, some experiences are less positive. Criticisms include a 40-minute wait for a flu shot with an indifferent pharmacist who provided no precautions. Some customers are not impressed, citing inconvenient hours that have left them without medicine and a system requiring calls to fill prescriptions, which creates delays. While many highly recommend the pharmacy and its loyal staff, these negative points regarding wait times, service consistency, and operational hours are also noted.
40 minute wait for a flu shot. Nobody seemed to be very happy. Pharmacist not rude - just indifferent. Not one word regarding any precautions. He dropped the paperwork work on the table and left.
September 2023
40 minute wait for a flu shot. Nobody seemed to be very happy. Pharmacist not rude - just indifferent. Not one word regarding any precautions. He dropped the paperwork work on the table and left.
August 2023
Not impressed. They're always closed during the little time I have to go pick up a prescription. I've been off my medicine for 2 days now because of this. I also dislike that you have to call in advance to get your medication filled instead of it happening automatically because this creates even more delays.
