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February 2024 by Stathis Dimopoulos
Men's section was bare. Many racks empty.
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January 2024 by Nunya FawKingBiz
I love shopping here and the service is usually great but recently it’s been not so great as every time I go in the cashiers are so focused on shoplifters that they focus so much on the shoplifters they forget to give paying customers good service ! It’s a weird issue but it’s one to note !
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January 2024 by Kayla Dickson
Worst store in the area. Regularly long lines of more than 7 people while other workers mill around instead of ringing people out. I waited for over 30 min to get to a return. Ross has had a terrible selection the past several years. Officially given up on this chain
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January 2024 by Hailey Talgo
DO NOT APPLY HERE!!!Probably the worst place I've ever worked!! Horrible management, no job security, and no pay security. DO NOT APPLY HERE!! DON'T APPLY AT ROSS!This is the only Ross I can say was okay to work in, but it's still Ross, so still you end up suffering.
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January 2024 by Jeremy Chess
These guys are getting mishandled anyone thinking about robbing them will have to deal with locals willing to fight for them
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December 2023 by Rilyn Kae
It’s amazing I just have a bit of trouble finding shoes that aren’t white and that are my size
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September 2023 by arose58
My wife enjoys this location as it is clean and fairly well stocked. They do have better prices than TJ Max with a larger selection. We always visit this location when in Spokane Valley.
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September 2023 by Mandi Roundy
Although I do love the store, the line sometimes is outrageously long and takes a few minutes to get thru but the staff is pretty fast and get ya moving as fast as possible.
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September 2023 by Tracy Gladney
Alesha lacks customer service! It was more important for her to empty a shopping cart than help a customer.4 stars for the merchandise.
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September 2023 by LeiLani Dawn
Probably my fault for going a few days before school started but usually able to find good deals
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August 2023 by Lee Jensen
In todays retail space there are numerous challenges. Less staff, higher prices and an elevated since of entitlement from some customers. Knowing this, it still surprises me when I see a lack of kindness or recognition of humanity from an employee. For example, I was shopping at Ross today and the cashier used the phrase “next purchase” to let the next person in line know they could now checkout. I heard her use it more than a few times so it definitely was her go to phrase. What happened to “ next customer” or “I can help the next person in line”? Have we fallen so far in customer service that now we see people as a “purchase” standing in line? If so I was a rug and not a person. Ross may want to revisit their training if this is the new catch phrase when shopping.
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July 2023 by Jo W.
Just left the store on Broadway, spokane valley what a hot mess. Stuff everywhere. Broken shelves laying in the aisles. Felt like I was at a unorganized yard sale..
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July 2023 by Michele Bianche
Ehh.. always feel like staff is eyeing you for shop lifting. It's uncomfortable and unfortunate that even honest people get scrutinized. Obviously, I keep going back because of their great prices but hate the environment.
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July 2023 by Dallas Goltiani
Love the Gals that have been at this location for a while. They are like family. Great selection and as always, best prices. Love this location!!!
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June 2023 by Kseniia Gookstetter
It has seen better days, but still a great place to find deals on clothes, kitchen stuff and shoes for adults and especially children! Overall clean store and friendly staff!
