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April 2024 by Sammy Rose
Very nice
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April 2024 by Rocky Smith
I've banked at a few different banks over three years and STCU had them all beat hands down for my needs! I use checking, a debit card and the mobile app and I couldn't b happier! For years now I have never been charged any fees whatsoever! I highly recommend STCU for your banking needs....
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January 2024 by Larue Drager
Quick and friendly service
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December 2023 by Hilbert Baeza
Stcu. Do you have any idea how aggravating this is. This is on the stcu app. Everytime I want to log into my account. Eliminate this from popping up would be great
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November 2023 by Stephani N.
I have been a member of STCU since 2010. They have helped me rebuild my credit after divorce, financed my vehicles and helped me navigate my financial needs. They are so kind and professional. Thank you all!
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September 2023 by Martin Castillo
My wife recently had her savings account scammed, withdrawing $15,000 from her savings. She was devastated. I tried to tell her that STCU is a good bank, and that they would take care of her. Being the weekend she was going through a rough patch. We finally went to the Valley branch and was assisted by Jordan Heartburg and He was very helpful and understanding to her situation. He put her at ease and let her know that he would take care of it and not to worry. So thank you STCU for being a people Bank...M. Castillo
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September 2023 by Will Becker
Been a member for over a year, never once missed a loan payment(tried renewing loan ), yet when I truly need the help I can not even get that...and here I thought CREDIT UNIONS and supposed to be better then a regular bank!!
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March 2023 by Rodney A. Aho
They're always helpful and polite, and they follow security protocols.
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February 2023 by Matt Fuller
Been banking with STCU for years but not anymore. Sure they are fine if you keep up to date on everything. But if you are late on payments, they will close ALL of your accounts down and forbid you from being a member. Way to ‘love our bank’ to someone on disability, whose rent has increased substantially, and whom you now disregard. You all really need to learn some humanity.
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February 2023 by William Hefling
Been with STCU for 18 years. They are fantastic.
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September 2022 by Peachy
Other then it has the worst parking! It's best place to bank
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September 2022 by Vanessa B.
my husband and I went in to get a home loan on our house that's already built. our house was apraised at $450,000. we were only asking for half of that amount to finance. we were pre approved through STCU for the lowest available rate at the time. we were told that it wouid be a fast easy process we just needed the basic papers. we went in and started the process and got locked into a interest rate avaliable. at the end of July they asked us for the same paperwork 3 different times by 3 different people which delayed the process even longer in the end we were denied in the middle of September after reaching out to them multiple times to see what the time frame was. cause there were still needing more information that had nothing to do with our loan. if u are wanting a home loan I wouid strongly recommend going somewhere else and not waste your time! it's sad cause we love this bank and that's why we choose them we have several accounts with them and have been with them for a long time!
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August 2022 by Colleen Holmes
My husband brought me to bank at STCU where he has been a member for a lot of years because he trusted them to take care of the money in his account. We have financed 2 cars and an RV through them and it went very well. He trusted an individual at the valley branch to make sure the money in his account goes where he directed it to go. He made attempts to call to make sure it was going where he wanted. I have heard him talking to this individual on more than 4 occasions about this very thing but he ignored everything he was told and didn't do anything to protect him. He passed thinking he could trust him because he actually talked with him several times. Instead he let someone else get all the money. I can't trust a credit union or any bank that would employ people like these two that work there.I am getting ready to move my checking and savings to another bank asap.
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August 2022 by Avis Brown
They are always polite and cheerful. The service is always good.
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March 2022 by dylan green
Friendliest bank I’ve ever walked into! They treat you with so much respect