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October 2023 by taylor gaiser
Awesome service! I was able to call just before closing and they squeezed me in. They swapped my flat tire out for my spare and repaired my flat tire over night. I have shoulder surgery in a week and having this taken care of asap saved me a lot of stress. Thank you so much Tom and Thomas!
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October 2023 by Monica Nick Whitney
Would not give em 1 star. The guy was so rude I will never bring my cars back to another tire Rama again. Was a long time customer but now no longer
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July 2023 by Scott P.
These guys get the job done every time for a reasonable price. Even if there's a small mistake or miscommunication about something, they get right on it and consistently prove to be reliable. HIGHLY RECOMMEND!!!!
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July 2023 by Gayle Serquina
Always friendly and efficient. Good customer service. I highly recommend them.
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June 2023 by karen alama
Called once to see prices and availability then called back after calling other places and scheduled an appointment for the next opening. When I called they only asked for my phone number and then said they would get me on the schedule for that next week. My boyfriend took my car in and got a call later saying it would be 400$ for my lower ball joint to get replaced cause Apparently they were bad and they can’t do the alignment without getting that fixed first. I told them no (my boyfriend can do that) and that we would bring it back in first thing tmrw morning with the ball joints replaced. Then we took it in today in the morning for just an alignment and they call to say the same thing about the upper ball joints. Like are u kidding me!? Seems like they just don’t wanna work on my car or want me to pay the extra 300$ because if all the ball joints needed to be replaced u would think they would know that the first time around. I'm going to pick it up and take my service elsewhere.
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May 2023 by Trina Throckmorton
My experience was excellent from start to finish ! Tom was especially helpful and upbeat with a stellar attitude! They got me inquickly, fixed my flat tire for FREE and got me back on the road in no time. I was so surprised and blessed by it! ? I will definitely be back for future car repairs. Thanks guys!
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April 2023 by Taylor Shea
I walked in to this location at 9am today requesting an oil change for my car. Tom was the associate that assisted me. I was told the wait would be 6 hours. I had no issues with that and went on with my day. I received a text that my car was ready at 5pm (8 hours later). I went back to this location and Tom told me that the correct mechanic was not available today to change my oil. This is the second time this situation has happened (I went in this location a few weeks ago as well) and he even remembered me when I came in this time around. He didn't think to tell me this certain mechanic was unavailable today, and I wasted 8 hours of my time waiting for no reason. Add on top of that the fact that he was completely unapologetic and rude to me about the whole situation. I will not be returning to Tire-Rama just because of Tom's horrible customer service.
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April 2023 by Pat Smart
Had a wheel bearing needing to be replaced. Was told it would be in and out of the shop same day, and the price would be roughly $400-$500. Didn't end up getting my car back until the next day and they explained it was now going to be over $900 due to the wheel bearing being seized up. OK... I didn't argue to much. I just paid the amount. Upon leaving, they told me the wheel bearing on the front left was also bad. I took the car 6 weeks later to Perfection Tire. They fixed the wheel bearing in 2 hours for $390, but stated the one that Tire Rama fixed was still making noise. I called Tire Rama. The man answering the phone picked it up and put me on hold for 7 min before even asking if it was ok for him to do so. I hung up and called back. When I asked him why he did that, he responded, "I figured you'd hang up and call back if you didn't want to hold." LOL, this kind of service after listening to their hold music for 7 minutes with all sorts of reviews on how well they treat their customers.
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March 2023 by Zaine Wacker
So disappointed in the staff very rude I asked the man at the counter in a very nice manner how much longer do you think the repair on the tire will be cause me and my girl friend are gonna walk over and grab a coffee the guy proceeds to tell me what do I mean it hasn’t been that long in a very unpleasant and unprofessional manner then continued to tell me how a patch on a tire take atleast a hour to patch now I usually go to les Schwab and I did at first but they informed me that even know my tire was in a super easy spot and should only take about ten minutes that they couldn’t squeeze me in so I ended up at tire Rama and let me tell you never again will I ever go to this establishment again now I will wait the 24 to go to les Schwab or really any where else completely disappointed with the service
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February 2023 by Dave Faust
I stopped in and asked to have the front end evaluated on my Ford pickup and was rudely told they couldn’t look at it for 4 days. There were no other customers on site. I went elsewhere and had the issue diagnosed and fixed the same day. I won’t be back. If there was an option for zero stars I would have selected it.
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February 2023 by Jack - Trade
Bring all my vehicles for anything...one stop shop pretty much! Good customer service and good prices.
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January 2023 by Emma Gonzales
All I needed was for someone to take off my spair and put my original tire back on. I went to several different places and the nearest time to do this was 5 weeks out. Tire Rama got me right in and I was out within a few minutes. And the guy said "no charge". I always appreciate good service and they now have my business when it comes time for new tires.Thank you Tire Rama
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January 2023 by Jamie Donahoe
Great shop. I have been taking my vehicle to this Tire-Rama for years and will continue to do so. With there great customer service and great work for a good price is why I'll keep coming back.
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January 2023 by Margie Peterson
My son went in to have my studded tires put on my car. They were on rims already. They squealed my tires, burning out and did damage to my front end. Because I can't prove it, you get away with damaging my car. You deserve no stars. Shame on you
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December 2022 by The Phantom Phreak
Been a customer, since the good ‘ol days of Alton Brothers but the last year I’ve been coming in, I’ve been treated pretty rudely and the service has been cold but I’ve brushed it off. However, when I walked in at 10am for a tire changeover today, all the guy said, with a scowl was, “I’m not taking anymore work today” and turns his back toward me. When I asked to make an appointment, he says, with his back turned “No appointments, first come, first served buddy.” Listen…I understand it’s the busy season but to just be a blatant j*** to a customer, is unacceptable. I won’t be bringing any of my three cars back to this company ever again. There’s plenty of other places, in this city to shop at.
