Valley Transmission is an honest and highly recommended auto repair shop specializing in transmission and differential services. Customers consistently praise their excellent communication, describing it as thorough and clear, with detailed explanations of problems and error codes provided. The staff is noted for being not pushy at all, never trying to up-sell or recommend unneeded repairs, even when other shops suggest costly fixes. Many reviews highlight specific instances of great customer service, such as performing free test drives and diagnostics, showing customers the issues directly, and offering helpful advice for potential DIY fixes. They are commended for working efficiently, even during stressful situations like road trip breakdowns, and for going above and beyond, like unclogging a hose or sourcing a part immediately without charge. While one customer noted a quote was higher than another shop, the overwhelming sentiment is one of trust, reliability, and stress-relieving service, making them a go-to transmission place for many.
Called them and told them the problem I was having with my differential leaking and positive pressure. Found out that it was a clogged hose. Joe got me in, unclogged it and even topped me off with fluid. Would go here again!
March 2024
I took my old truck in to have a test drive done and then was told what the problem with the rear end was. I'm giving five stars because I don't have anything negative to really say about it. I will say I chose another transmission shop and had that very issue done for $1,000 less than I was quoted here.
January 2024
Very awesome service, the lady at the front desk is super knowledgeable & very kind! Although we didn't end up getting our car serviced here for other reasons I'd recommend them to everyone!