-
March 2023 by Janis Smith
Fabulous service on the phone or in the bank. So appreciate it!
-
May 2022 by Bruce R.
Easiest and most accommodating bank I have worked with in years. 5 star customer service. Washington Trust in Spokane, Washington.
-
January 2022 by JON MITCHELL
I was one of the founding members of a networking group in the Spokane Valley and we have relied on WA Trust and the Sullivan branch in particular to hang on to our group's money for years. They always do an amazing job and their tellers are super friendly. On occasion I have to speak with Tracey, the branch manager and she has always been nothing but professional. Also one of my best friends works at another branch location and loves working for this locally owned bank. That's unheard of to say anymore. I highly recommend WA Trust for your banking needs!
-
January 2022 by Glenn Black
Been using this Washington Trust branch for years for business and personal and it's always been a great experience. Everybody at this branch is enjoyable and friendly. I'd highly recommend them. The branch manager has always gone out of her way to help with advice on any banking question.
-
January 2022 by Hollie Smith
WTB is a superior regional bank and has provided me great service on my personal and business account, loans and HELOCS for 30+ years. Very impressed and gratifying when they call me by name when I walk into the Sullivan Branch.....very professional and friendly staff!
-
January 2022 by Greg Husted
I have utilized Washington Trust Bank for more than 25 years. Tracey St. Onge, the manager at the Sullivan location in Spokane Valkey is always professional and responsive to clients needs. I would not hesitate to reach out to Tracey or her team for all your banking needs.
-
December 2021 by JT
Walked in with a check to cash that has my name and business name on it and they say I have to open an account to cash a check written from an account at their bank. Terrible customer service. The manger only made matters worse. Very unprofessional and worthless. I will never do business with Washington Trust.
-
December 2021 by ROBERT WARWICK JR.
I CALLED THIS BRANCH THIS MORNING COME TO FIND OUT THEY SHUT DOWN MY ACCOUNT BECAUSE OF SUPPOSED FRAUD HAPPENING ON MY ACCOUNT A FRIEND OF MINE DEPOSITED A CHECK INTO MY ACCOUNT FOR $2,500 IT WAS A FRIEND I WORKED IN THE U.S. GOV. WITHDO NOT BANK HERE OR ANY OTHER WASHINGTON TRUST BANK THE BANK MGR IS A SLIME BALL WHO NEEDS TO BE CANNEDTHE WASHINGTON TRUST CUSTOMER SERVICE IM ASKING TO NOT GO AFTER MY FRIEND (MIKE) WHO I SERVED IN THE U.S. GOV. WITH THEY MAY NOT GO AFTER HIM IDK AFTER THEY READ THIS THEY MAY/ MAY NOT GO AFTER HIM
-
October 2021 by Almas FryBread Tacos
Always great service when I'm here and I appreciate all the courteous bankers!
-
July 2020 by Jonathan- Dallas Gutierrez
Friendly, and professional people, and care about you and your needs.
-
October 2019 by Melissa Owens
Deanna is so friendly and helpful, having access to this whole team of banking experts is great!
-
October 2019 by Shelton Hansen
Awesome bank!!! Cannot say enough good things about WaTrust. The remodel they had really brings you into the 21st century of banking. Great people, products and they know how to make you feel at home.
-
September 2019 by Alessandra Stubblefield
While Generally I am not a fan of WTB's business and practices, I do like this location's staff, who have always been very friendly and helpful to me,
-
July 2019 by Denver M.
BEWARE OF THIS BANK. They funded over $800,000 in construction loans with zero oversight, zero authorization and no quality checks. For all we know, the construction loan we paid for could have funded Tom Heaths' new position. What ever you do, find another bank. When the problems were discovered, Chera Anderson and Tom Heath in Moses Lake gave out a half hearted apology with zero solutions. They paid for broken concrete, sunken asphalt, poor workmanship, incorrect heating sources, faulty bathrooms, 17 code violations and more. It took $100,000 to correct the mistakes that Washington Trust paid for.
-
May 2019 by Jim Reincke
Top notch, first class, and thorough! The team at this branch continues to impress me with their attention to service and willingness to go the extra mile for their clients!
