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September 2023 by Gary Gould
Prices considerably went up from 2-years ago same parts, doubled
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August 2023 by No Matt (No-No)
That place rocks. Great prices on windows and other exterior automotive pieces.
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June 2023 by Not your kitty Victoria
Absolutely LOVE that you can get hard to find parts locally. Efficient, even IF they have to order the item. Both times they were days early. But why the 1 star review you ask? Well, when you are talked down to, and treated as if you are incompetent by an employee and then the manager/supervisor actually states that they felt the employee handled things well... Well, THAT IS an issue. Now I don't know IF they asked if the vehicle was a 2 door or 4 door, and when I picked up the fender I failed to look at the invoice. I was excited to get my fender. But when I realized the fender was wrong, I see on the invoice it was for a 4 door NOT a 2 door. (This is my personal vehicle, not a customer's, so I KNOW it's a 2 door.) The response when I explained the issue was a VERY snide "and when did your 4 door become a 2 door". He was an absolutely rude and condescending. Fortunately I was able to pay more for the corrected fender but when I spoke with Todd he just replied that he felt Jim had handled things appropriately. Customer service is huge, there's no reason to be ugly or rude. Bill that works there is sweet but I was shocked to be spoken to so poorly. Unfortunately being a female on the fringes of the automotive industry this happens too often. Great parts but watch out for the lack of civility and double check your orders BEFORE you leave.
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April 2023 by Jim Grapes
I really like A Star for buying auto glass. A great deal without all the slick franchise marketing hype and large mark-ups.
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February 2023 by Kristen Yake
After a horrific experience at Road Sport in Post Falls, A Star really stepped up! They were extremely friendly and quick to help me get my back truck window replaced with the correct one and they even installed it correctly (unlike the other place)! I walked into their building on Monday, scheduled for Wednesday and was in and out in a hour with a fantastic new window! Huge kudos ? They will always be my first call now.
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December 2022 by Adam George
My experience was awesome to say the least .the guy Jeff was super knowledgeable and helpful... Unlike the other salesman there.... They should change the name to J Starr distributing
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October 2022 by Marge B.
We "thought" we sold a car to our daughters boyfriend who took it to this dump of what they call a repair shop. His dad paid them $2,000 to put in a new engine or rebuild the old. He supposedly did it, but it still wasn't running. The kid left it at the shop for 2 years, no phone call to us about it sitting there, even though there was a registration in the glove box and he had written down information when he scammed the kid out of $2,000. So our son gets a letter in the mail from a tow company, Roger's Towing (which is another joke!), telling him that he owes $635 for impound fees. I ask him when it was called in and he tells me Oct 6th. I ask him how he can charge fees for 11 days when he never contacted anyone. He says it took to Oct 11th to get information back from the state. I tell him that the registration is in the glove box. He says he can't go by that. What a racket BOGLES REPAIR and ROGERS TOWIN is. First the work doesn't get done and then they had it towed without contacting the owner to pick up the vehicle. We would've done something about it if someone would have made contact with us. Looks like a trip to small claims court is due, along with letters to the State Attorney General's office and BBB. A simple review on YELP isn't enough to get a point across to these kinds of companies.
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June 2022 by Juan Martinez
Super unprofessional, called about a part and was told "well that model has like 14 different parts for that" and had the audacity to hang up. If you aren't gonna be helpful or direct better information find a different job. Didn't even offer to come take a look if we stopped by. Horrible service.
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June 2022 by Kevin Williams
Best place to get car parts and glass . Troy is definitely an asset to the company and community
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June 2022 by Hunter A.
Very good customer service, even went back on their refund policy due to a supplier issue. The folks here are helpful and friendly, and are upfront with their prices and timelines. The office is very clean and has a good atmosphere.
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April 2022 by Teagan Glidden
Those lady’s in the counting department are fantastic. There so pleasant to talk to and the salesmen are so nice and can get you whatever you need. 5 star for sure. They also have a candy machine. and they give you quarters
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March 2022 by Andrea Johnson
Great service, great price, great quality! My car window was broken over night. Jeff was super helpful and got me in same day. They cleaned the glass up and did a beautiful job on the replacement.
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February 2022 by james robb
Very helpful and good prices.
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February 2022 by nachan 2009
What a joke for a company .I came in looking for a part for my car. The salesmen had no clue on what they were doing. I read the past review and see the company has had bad reviews in the past.
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February 2022 by Monte Y
All through the years, great service and great prices. Keep it up.
