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February 2024 by Efrain D.
These people are horrible. Rented a couch and table set from them. The merchandise they sell is very cheap. They delivered a sofa to me with cigarette holes that I did not notice until after they had gone. I have paid over $1000 into this crap. And they're still telling me owe another thousand dollars for probably a $200 couch. Saying that the couch is worth $200 is generous. The table set is cheap and flimsy. Scumbags. Stay away from there... as I'm writing this. They're coming to my place to get this crap. They harass you when you're late and then when I called to set up a time for them to pick it up, they wanted to give me more time to pay!
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February 2024 by Ceciley Wilder
Patrick the delivery man was extremely helpful and also respectful and friendly
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February 2024 by Kaytlyn Bunting
Huddle came to pick up a couch set from my house today. He was awesome! He was respectful of not tracking in mud, he was very quick about hauling it out to the truck and carefully removed the couches without bumping into walls. He was working all by himself today but moved the heavy couches out without any problems. Super nice guy too!
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January 2024 by Brenda Scott
Candiann Brown helped me to seek furniture she was very helpful and professional.
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January 2024 by Julie Potts
I went in to see what they had to offer. Candiann and Courtney were so nice and helpful. They were knowledgeable about their program and was a no pressure interaction. I love the living room set!
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January 2024 by ruby ramirez
I recently got a living room set for my family and I had 2 amazing employees helping me Candi & Courtney. Both were so nice and great customer service. 10/10 reccomend you get your furniture here. Will be shopping here again. ☺️
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January 2024 by Rosalee Brown
So I came in and didn't have alot to put down an the sales rep was very helpful with what I needed verses what I wanted.. not only did Courtney get me set up she also made sure payments came on my paydays the day I picked. The store was clean the furniture was clean.. so then come the delivery, the guys were super friendly there were two so it was done super fast. These guys went above an beyond an even set up the bed an TV stand for me. They acted like it was nothing to help me an was done fast even cleaned up the boxes the items came with. Very professional an smooth. This is my first apartment an Courtney made sure that my payments were reachable too. Thank you guys for making this a smooth transition for me. I will be telling everyone to come see you ..
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January 2024 by Michelle Ferrell (Mimi)
The workers at this store go above and beyond for their customers!! I have had nothing but a great experience with them!!
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January 2024 by Sarah Chickering
If you want to rent from Arron's I recommend the division location instead because at the Sprague location the manger is very disrespectful talks like a teenage girl with attitude completely unprofessional definitely should not be a manager off any kind as she threatened me with all my items even after telling her the one item that was three days past due was sopose to be automatically paid with ezpay on the first like the rest of my items .
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December 2023 by kasheen hardy
Stay away from this place!! Beyond rude, despicable employees.. delivery guys threw the couch out of the truck and dismantled a light fixture trying to get the couch in the door but never did but never put the fixture back together.. damaged our wall trying to get it in..we ended our contract instead of picking out anything else and the floor staff ( red head) was so condescending and out nasty that I can't urge anyone enough to STAY AWAY from Aaron's!!.
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November 2023 by Pickled Asparagus
UPDATE: I still have not been able to get anyone here to pick up the half of the couch. I can’t seem to get the new couch delivered until after the other half has been picked up. I’ve been waiting for two weeks to get this couch taken out of my house and nobody can figure out why.If I could give 0 stars I would. Very rude manager (Courtney I believe is her name) had a defective couch for about two weeks, nobody ever got in contact with me about replacing the couch. When I called back about my issue I tried to talk to the manager and she referred me to customer service which wasn’t helpful at all. Moving boys seemed like they were on drugs. Very out of it. Fitting for the area but I expected more from Aaron’s: I’ll most likely be taking my business to rent a center if this is how they treat their customers.
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October 2023 by Rocky M.
they take forever to an the phone and when they came to my place the damaged my wall and they don't want to fix the damage I wouldn't go there
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October 2023 by Peytonsville
The general manager Courtney is amazing! She has fit my needs as a customer and beyond! Very respectful and kind ! If I could give more then 4 stars I would… also thank you to I think anne-may? She helped me with finding the couch … so thank you to Arron’s for having great staff! Thanks again Courtney for all your help! 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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September 2023 by Randy B.
Got a couch from Aaron's after about a month the frame broke they told us they could not get the same couch and they did not have any in stock so we went into the store to pick out a different couch low and behold here's the very same couch that they said they could not get and did not have in stock but we only got to the point of swapping the couch out after spending about a month going back and forth with customer service they do not answer a phone and when they do answer the phone they're like hello hello and then they hang up on you their products are good their customer service is extremely lacking so much so that I probably wouldn't not do business with them again
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September 2023 by Shannon Springer
Not helpful people at all. They think they are helping and act like they know it all just to make a sale. They do not listen! I will never refer them to anyone. I called today to talk with Courtney. Called me "girlfriend" and "I got you" very unprofessional. Talking over me and she was talking in circles like she was doing me favors. She did not listen to the reason I was calling.