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October 2025 by Roxanne Lindquist
$3000 worth of damage to a camper. Easy to break into. Thieves used a drill and removed a wall panel and got into several units.
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September 2025 by Drew
The employees were very helpful and I have found access and facilities exemplary.
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August 2025 by mark bradford sr.
Great job explaining things!
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July 2025 by Dawn Foster
Stan was fabulous friendly and very helpful
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June 2025 by Kyle James Traver
About Space was an excellent storage solution while I was between three cities. I had a unit here for a few months while my mom had plumbing work done at her home. Once the work was complete, I removed items from storage to transfer back into the house, two days before month end on the lease, with a month paid ahead. I understood their 10 day vacation policy, so I was only expecting a partial refund; both the area manager & regional manager assured me I would receive a full refund on the month paid ahead, upon move-out. Accessible facility, nice staff, consider them for your future storage needs.
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December 2024 by Michael Grant
When looking for a storage unit for my mother, I was lucky to meet Stan! He showed me multiple options and really asked me all of the right questions to ensure I was truly taken care of!! Great location and building but even better service!! Thank you Stan!!
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December 2024 by Marc Connally
Whoa, Stan Wright is fantastic! He answered all my questions regarding the new access procedure signage in a clear and professional manner. What a joy to deal with!! THANK YOU, STAN!
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November 2024 by Brenda Lee Crosby
Great prices
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November 2024 by Jeanie Avalon
The manager Stan is efficient and super helpful! I am thankful for a storage space that is well lighted and roommy lanes for safety. Highly recommend!
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October 2024 by Abby Normal
There was a glitch in the system that took my automatic payment out. They entered my unit, turned it literally upside down, unwrapped everything that was wrapped in newspaper and bubble wrap. Through my totes back in the locker and piled heavy furniture on top of them, destroying the totes as well as the belongings which were inside.
One employee told me they had entered and put a new lock on it. After I went inside I couldn't stop crying. The owners of the company said they did not enter my unit and they did not put a new lock on it and therefore the man DIDN'T hand me BRAND NEW KEYS to the BRAND NEW LOCK that they had INDEED put on my storage locker after they entered. They took no responsibility and will reimburse me nothing for the damage they caused. I will be removing my items as soon as humanly possible. These people have zero integrity.
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October 2024 by Koda 3
They destroyed my stuff!!!
My son got me a storage locker here (online) because I found out the night before the move that half of my storage space in my new home was missing and half of my stuff was going to have to be stored somewhere! I recently went through chemo and ended up giving myself a hernia on the last move which was the same time we got this storage locker.
My son thought he had the payment set up on auto payment but something happened one month and a payment didn't go through, it ended up correcting itself and was fine and latter months. However when I went to get in my storage locker I couldn't remember my code for the gate so I had to go inside. He had to reach out to my son to get permission to give me the gate code. Once I got in, there was a DIFFERENT LOCK on my storage unit. I went back to the office and inquired about the new lock. It took quite a while but we finally figured out that the month my son was late on a payment, they entered my unit after cutting my really expensive lock off, I guess to see what I had. Not even being slightly careful!! They TORE THROUGH IT, dumping everything out, unwrapping everything, destroying things, plastic totes dumped out with heavy furniture piled on top of them, warped and unusable, my grandma's mirror broken, water stored for emergency broken so that items made of material were mildewy and ruined... On and on!! THE METAL TIN MY DECEASED DOGS ASHES WERE STORED IN HAD BEEN OPENED AND THE ASHES HAD BEEN POURED OUT.
They poured my dog's ashes out!!! Why???
I told my son in tears and he instantly called this company. The person he spoke to talked about how my items were insured and told my son to talk to corporate on Monday. When my son called corporate, they said they're NOT responsible and if anything is missing or damaged I need to file a police report and THEY take ZERO responsibility for my belongings! ZERO!!
I will be getting my things out of that storage locker as soon as humanly possible and I will be telling everyone I know NOT to do business with them. (You know word of mouth is the best advertising).
How mean. It absolutely broke my heart to see what they did to my things. The few things I have left in this world. I still just feel sick. I feel violated. And I cannot believe this company won't at least spring for some new totes and my lock, Grams mirror and a few other damaged items. Who knows what they stole.
So very few people have integrity anymore these days. These people certainly don't.
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October 2024 by Sarah Trowbridge
Stan was super helpful and knowledgeable and made us feel comfortable in knowing our things will be safe and secure. He made sure we knew how to get in and how to get to our unit. 10/10 would recommend!!!
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September 2024 by Robin Cox
A great and safe place to store your stuff. Stan is the best!
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September 2024 by Leif Tangvald
Awesome place! Got me set up quickly. Hood access to units. Seems very secure!
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September 2024 by Kimberly Roberts
I have a storage unit for 9 years at About Space on South Hill in Spokane. My unit was 10 x 25 and I never had any mice or any bugs of any kind. This was a great place to keep all my holiday stuff and also my mother and daughters things that had passed and I couldn’t get rid of. Everything was in great condition when I got it out. They keep everything clean around the units and in the winter the snow is cleared so I can get to my unit at all times. All of the employees were very helpful and courteous. I would recommend this place to everyone. That is why I am giving them five stars. The photo is after I took everything out.
