Accent Fireplace + Spas, located in Spokane, WA, specializes in high-quality fireplaces, hot tubs, and grills, aiming to enhance relaxation and enjoyment in customers' lives. With over 30 years of experience, the company emphasizes excellent customer service and guarantees its products and services. Customers have consistently praised Accent for its knowledgeable staff, particularly highlighting Sammy's expertise in explaining maintenance and repair needs for hot tubs. Reviews mention the great selection of products and competitive pricing, along with efficient and friendly service from both the staff and management, including the owner, Eric. Accent is recognized as the local dealer for Travis Industries Fireplaces and Stoves and Sundance Luxury Hot Tubs, ensuring that customers find exactly what they want while receiving personalized attention.
Sammy was the technician from Accent Spa and Fireplace that repaired my spa. He was professional, knowledgeable, and courteous. He analyzed the problem and recommended a solution. I gave Sammy my approval and about an hour later my hot tub was up and running. I was pleased with the quality of the service that I paid... read full comment
July 2025
We have had great experience with Accent on two occasions with a purchase of a fireplace a few years ago and hot tub recently. Both times they had great customer service and treated us right. They also have a great product selection, I was able to find exactly what I wanted and they offered competitive price.
July 2025
Sammy immediately diagnosed a failed pump and replaced it. He made sure the heater was working properly. Very happy!
