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August 2023 by Kim Lopez
This pharmacy's staff has helped me above and beyond their duties. They've shown patience and grace when I've been frustrated with different Rx brands changing. I will continue using this pharmacy as often as possible because I always feel cared for and treated with kindness.
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July 2023 by Rebecca Moffitt
The pharmacy staff here are kind and always helpful.
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May 2023 by Abby Hansen
This is the hands down worst pharmacy I've ever used. Wait times are ridiculous. Based on over a year of using this place, I would recommend literally any other pharmacy in Spokane.
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April 2023 by Reader P.
Absolutely the worst and slowest pharmacy I've ever used. Consistently can be relied upon to have unreasonable waits and employees who are slow and detached.
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April 2023 by Rodney Jenkins
The worst pharmacy in history. I have tolerated this pharmacy for many years because of its location, but no more. Long lines, waits that never end, confused and indifferent staff. They don't even try to give the appearance of professionalism or efficiency. Whoever is the money behind this zero-customer service failure of a business model should find another line of business. Avoid.
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October 2022 by Brittney Ludtke
I use this pharmacy out of necessity and convenience to my apartment. I have my medications & dog's medications here. You can never get a phone call through, they do not communicate, or return messages. I understand this pharmacy is busy, but staffing needs rework direly. I cannot change pharmacies due to pricing, and switching to 29th hasn't been a good experience either. Figure if I'm going to have a bad experience, may as well be closest to home.You either wait eternity in line, the staff does not initiate emergency refills when they fail to communicate that they are out of a certain prescription, so they send you out SOL. They told me my dog was out of his medication and there was nothing they could do, yet somehow an emergency refill was initatied and never communicated to me.I know you know who I am, and yes I've been a very frustrated client, but you need to do better by your patients especially with how customer service goes.Please rework how this pharmacy functions, the experience is extremely stressful for both patient and staff.
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September 2022 by Lynn Nations Johnson
This is a busy pharmacy. I have found that even though they are busy, the staff is efficient, helpful, listens well and does all they can to accommodate my needs. As a person who moved to Spokane just a few months ago, it has been good to have a pharmacy staff who goes out of their way to help me make the medical transitions necessary to maintain my health.
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September 2022 by Dave Friedel
Really nice people. But terribly understaffed. Takes forever to pickup due to long line, any time of day. They're not even open all day.
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September 2022 by Sarah Paulus
People waiting ahead of me for 40 minutes realized the pharmacy had lost their paperwork. While the employees are NOT rude, things seem very disorganized and hapless. Seems to be no priority for those with or without appointments. Suggest another pharmacy - SAFEWAY @ 57th needs some work.
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September 2022 by Megan Harnetiaux
Worst ever. Takes 30 min to get a prescription every damn time. Switching asap
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August 2022 by Debra Reese
I don't know how they can even be a pharmacy they are so slow so rude so unhelpful.
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July 2022 by Cindy Troxel
Sadly my review replicates the same issue as the last posted review. My sister became very sick, went to emergency where they sent in a persciption for an antibiotic. It was late afternoon on a Friday. Instead of informing her that they didn't have enough in stock to get her through the weekend until they could get more, they gave her what they had, making her think it was plenty to get her through until then. By filling the partial script it ties up the script preventing any other pharmacy to help. By Sunday she was running out of the med so I called the pharmacy to see what our options were. Not only do they NOT answer their phones, they do NOT return fairly urgent messages. She later ended up back in the emergency room, they couldn't believe what the pharmacy had done and administered IV antibiotics to get her back on track. This Pharmacy is not just understaffed the management has no care OR concern for it's customers. This was a fluid, dangerous situation caused by the Pharmacy! Will be making a more formal complaint but patient beware!!
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May 2022 by Gail L
Disappointed that the Albertson's stores are transitioning to Safeway
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May 2022 by amanda sdao
This is the absolute worst pharmacy and worst staff I have ever dealt with. They are extremely rude, and refuse to acknowledge that anyone is even at their pharmacy waiting to be helped. They consistently fill partial prescriptions without informing you and giving you the option to go somewhere else that has the full amount first and NEVER have an answer for when you can get the other half of your prescription. I have never left a bad review anywhere, but this place deserves negative stars. I will no longer use this pharmacy and drive clear across town somewhere else if need be.
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March 2022 by Chris B.
Current store setup during construction is horrendously stupid. Store needs more staff. The staff here are super nice but find out how to get more staff please