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February 2024 by Paul Hamilton
Friendly and very helpful associate and a great selection of product and fresh food, great deli and hot food selection
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February 2024 by Inessa Novitskiy
I love this store and most of all I live costumer service. Especially the lady who was working at meats dept who suggested to download an app for albertsons. I did this and clipping coupons and getting good amazing deals. Totally worth it. I have tried for many stores best one yet love this app. Highly recommended. Thank you to that lady at this store. ?
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February 2024 by J B (The GrumbleSkull)
This used to be a convenient, clean location with a good selection but it entirely went downhill. Want a hand-basket? Too bad! Management here has decided that all the small handle-carried baskets originally designed for the ease of the customer's shopping, be entirely relegated to use by staff behind the service desk. I don't know if it's to sort online orders or returns or what it might be for, but it's completely inefficient and disrespectful to the customers who want to get a small amount of things but not shove around a cart. They've also been running fewer cashiers due to a focus on self-checkout and it regularly causes lines to back up so much they cut off the main walking area in the front of the store as well as go down the closest shopping aisle, blocking it off.From days old sub sandwiches to week old cookies. The butcher is innatentive, the milk section reeks of rotten milk due to uncleaned spillage, the bakery doesn't produce fresh cookies every day so the displays are always empty. I've frequently found them selling literally post-date dairy products like creamer, with manager markdown stickers and chicken at the butcher counter sitting in stagnant pools of "water".The bakery has a tendency to box up as many of their donuts as they can at the end of the day, but with no discounts applied. This is phenomenally wasteful, as nobody wants to pay full price for bulk, sweaty, wrinkly old donuts. There's no way this is more profitable than just leaving them in the display case to be picked through individually.Hope you don't need to break bills at checkout. Now they're even refusing to break change, want to break 2 dollars? That's a shame, it's against policy. They don't give you quarters here. Even if it's a small amount. New policy as of 2024 apparently...Dont even get me started on the pharmacy and their inability to answer a phone either. I've taken hours trying to get hold of them only to stand by their counter, call and watch up to 4 people ignore the phone.
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February 2024 by Marty Welliver
Could be friendly more cashier better security would be nice
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February 2024 by Jerry P
Jade that works at the gas station is one of the rudest people I have ever met in my life. I stop in every day before work for a energy drink and it's always the same. They act super inconvenient at the fact they have to ring up one item. She is short and rude with me every time.
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February 2024 by Michael Wilson
My son and I went here and did the daddy son mess around thing lol no issues. My son was being silly with the worker and they played it right back and that's kinda what make favorite spots to go is the good interaction with others!
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January 2024 by KarenAnn Kinz
I am not employed by Albertsons, so unless, you plan on paying me in huge discounts or, a pay check, I shouldn't have to checkout my own groceries, while your employees stand around getting paid. This is just wrong, especially with how high your prices are. Very poor business practices.
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January 2024 by A V
I am baffled at how overpriced Albertsons/Safeway is! You'd think with the amount of profit they make they would at least be able to staff their store. But no, they raise prices and expect you to wait in a long self-checkout line.I refuse to shop here anymore. Please drive 4 minutes up the street to Winco, where the same food is half the price.
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January 2024 by Paula Sandaker
The ham and gouda pinwheel don't have red onion on the list of ingredients, that's a lawsuit waiting to happen. The clerk I had today saw that I had a bag but charged me for a new one anyway. Now I remember why I don't shop here!
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January 2024 by Kathleen Espinosa
Beautiful clean store easy to get around. Friendly helpful clerks. Lots of sale items
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January 2024 by Alsinia Kennedy
Great!!!
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January 2024 by Bina Rena
The tall lady at deli and where you purchse the cooked foods was just rude, rolling her eyes and so demanding, lack customer service, i couldn't get her name but she was just rude.
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January 2024 by Laura Johnson
The staff are always friendly, and kind!
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December 2023 by Valorie Parker
I use the Savon pharmacy located inside the store, but I will not shop here. Their prices are among the highest in Spokane.
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December 2023 by Mike Miller
What to say? The overall takeaway is that if you want a gas station atmosphere at Trader Joe prices this is the place for you.It has taken me a few years to get to this point, but this morning was the last time I visit this store for anything more than late night convenience shopping. I live a couple blocks away so I have tended to shop here because of the easy location despite the higher prices and minor annoyances.It isn't like there has been some single bad experience, and for the most part the staff have been polite and pleasant, the deli is great and the pharmacy convenient, but shopping here just feels like there is an overall contempt for the customer (or possibly that it is being managed by a kid straight out of college). The pricing often feels like someone is intentionally seeing how high they can go on some items before people stop buying and/or go somewhere else, and there are regularly times when the pricing signage on featured endcap and island items is clearly intentionally misleading. A not uncommon example is when an app-only sale price is labelled with the dollar amount in very large text with the "app only" part in small print and no other regular price mentioned. It just feels like the mentality is that they will get enough people who don't notice or, if the customer does notice once at the register, that they won't bother to dispute it at that point.The final straw was when I went in this morning. There were minimal shoppers and no baskets. When I asked if they had taken all the baskets off the floor for some reason I was informed that they were tired of having them get stolen so they just weren't going to replace them anymore. I suppose I can respect that, but I am tired of having to pay more for less and will now be shopping at stores that can manage their affairs better and at least pretend to prioritize customer experience.I am actually grateful. Over the years I have slowly become more disgusted when shopping here, but it has been hard to break away from the convenience; however, this change is going to save me at least a couple hundred a month on my grocery bill.
