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March 2024 by John T (JohnnyT)
Used Allied (Coleman affiliate in Spokane) for a full service pack and interstate move of our 4 bedroom home. All the packing, loading, delivery crews, including the driver, were great. Very careful and respectful of our items and the property, including disassembly and reassembly where needed. All boxes and items were carefully itemized and accounted for, from load through delivery. There was only a couple very minor damaged or scratched items, no move of our size will go perfect. Overall I was very pleased with the service. I reduced one star for the tonnage estimate being higher than the actual and for less than expected communication from our Coleman move coordinator. Often times our coordinator was AWOL and another associate gave us updates. Also, our driver gave an update to the coordinator with a revised van pickup and delivery date (one day later than expected), which was not passed on to me. I only found out when the driver contacted me directly with the revised date, and I had to scramble to secure another night hotel stay in a different hotel (our hotel was booked and could not accommodate another night's stay). Overall though, I was pleased with the move experience and would definitely use Allied again.
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March 2024 by Lisa Sousa
So here is how the scam works, they let you go through in painstaking detail exactly what you are moving, you give exact measurements. They give a low-ball estimate of the cubic feet and then send a different company to pick up your things. We booked through Allied but they sent Arena Van Lines who then give you the real cubic ft and charge for ~30% more than you were quoted. They say the tools they have to estimate are flawed and basically "too bad". I typically tend to just not review such negative experiences but this one was so blatantly criminal that I hope I prevent just one person from experiencing the same by thinking twice about using this company.
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March 2024 by Roland K
As happy as I’m with having all my things at my new location, the whole moving experience was cumbersome and inefficient. A lot of discrepancies between what was initially offered, what happened during actual moving (loading / unloading), and the frequent changes in delivery time the closer we got to the committed delivery date and time. Also plenty of follow up on my end due to the company not sticking to offered timelines.
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March 2024 by Tim Galus
Professional, courteous, great to work with
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February 2024 by Alex Pentecost
Great moving experience
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December 2023 by Nobuo Fukaya
Appreciation to Allied Van Lines for a smooth, professional move. In particular, thanks to Traci McCormick, Robert Wilkerson, Tyler, Marcus and Louis!!!
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November 2023 by Charles Cheeseman
Outstanding service, very professional driver who went above and beyond to get the job done. Moved some very heavy equipment!
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October 2023 by John LaFemina
Quickly responded to my request for a quote, and it was competitive with there other major carriers.
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September 2023 by Mr. Happy T. Cat
The move itself was great. Truck driver and helpers were awesome. Customer service spotty, my connection in a time zone three aways away was always OUT OF THE OFFICE
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September 2023 by Danielle Volk
Overall good service for our move to NE. The movers were polite and worked hard to get the truck loaded and unloaded.
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September 2023 by Google user
The move itself was great. Truck driver and helpers were awesome. Customer service spotty, my connection in a time zone three aways away was always OUT OF THE OFFICE
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June 2023 by Dick Burrill
Driver arrived three hours outside the stated window for packing. Inadequate help in both phases packing and loading. Driver had no help in loading. There was significant damage on delivery and furniture was incorrectly assembled at end point.
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November 2022 by Cora Hartman
There was somebody holding my hand every step of the way. They tried to make things easy for me. I would definitely rehire. Every single person from the packers to the drivers were friendly and helpful.
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November 2022 by Robert Haynes
We found clothes boxes with bowls, footstool, tools and other items in clothes boxes.Also, still searching for stand and power cords for TVItems oacked in boxes, just to fillWe made the mistake of not watching the packersAlso, we would told dates that just did not happenWe can not recommend Allied Van LinesWe went with Allied, as the company looked good, even if your price was almost 2,000 more than other bidsAnd, when the movers showed up at our new house, four men. But only one spoke English, making it hard to tell what rooms or where things are to go
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October 2022 by David Prizer
Allied provided me the assurance and security that is missing from every online moving broker that I have previously employed. In the end, I don't think my entire live cost any more than a broker would have charged due to their penchant to nickle and dime the move en route. I was highly satisfied with Allied.
