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December 2023 by Sherri Marie “ShareBear” Granger
I wouldn't recommend this company to my worst enemy. When I went to pick up my truck from their lot, the woman working there was rude and very unprofessional. My truck was stolen by Joshua Robert Granger my step son and when I went to pick up my truck there was a garden hose sticking out of my gas tank and a gas can on the ground next to my truck. I had to get someone to tow it off their property because they stole all of my gas. The woman working there either needs to learn people skills or choose a different line of work.Thanks for nothing ??
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December 2023 by Bren wilcox
It’s just such a sad line of work in my opinion, because life experience knows that these businesses are robbery. I pray that those in this towing business will find another line of work if they have a good heart, because literally their line of work is to hurt others. Such a shame.I know it helps the police department… and fire department in some situations, but in our situation. A nomad family who our home is our car.… Who were mis-informed by our Airbnb Host of where to park… Who came in very late on a cold, rainy night and went to bed… Who found out after just paying $530. to get our car that the sticker was only on it for one hour. This is wrong in every sense of the word. We feel bad for people who have to profit off of other people’s misfortunes in order to put food on the table.So we do hope for better for you all and we will try to have a better day…Our first day in Spokane, Washington, and our only day that we had to visit your city with our daughter.Thank God, we had the means, and that we have one more night at the hotel before we leave in the morning, because if we were a family who didn’t have the means or another night…HEAR THIS PLEASE… we would have been sleeping on the streets tonight. Literally. You would’ve hated a homeless family for at least a night or two in the sad thing is most people don’t have the extra few hundred and their bank and many people may have only had one night hotel stay. Can you not SEE the darkness that Hass to take place in your heart to ignore that you are creating these type of situation’s for people?Also thank God we have a really intelligent teenager who is very fast at using the Uber services… we are not from here… We have no family or friends here to give us a ride. without her quick tech abilities, we wouldn’t have been able to get our car out in time today and then we would’ve been charged almost $800 tomorrow instead of $530 today.Everyone with any common sense at all knows that this is dark and evil to do this to people. So now you punish a 16-year-old girl and two people who are kind and good, and who have spent their time traveling trying to help others, just to be treated this way here in Spokane.What a shame and I would never come back here again. Thank God for the Uber driver who was so kind and loving, and had so much compassion for us. Thank God he was so encouraging but then again, he’s not from Spokane either. Goodbye Spokane forever… You don’t deserve good people like us.On top of everything… You were not easy to get a hold of. We had to go through the leasing office at Riverhouse to find you which means that you were probably most likely (with the dark hearts that you have )trying to delay it as much as possible to get more money the next day. Shame on you.
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November 2023 by Phyllis Weissig
Whenever I've had to call them, they have come and helped me that day. The longest wait I've had was 2 hours. The people who work here are so awesome and friendly, they go out of their way for their customers. I really appreciate their fast and friendly service.
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November 2023 by Trevor Brooks
I got my car towed from outside the city limits to a recommended auto shop. The customer service was amazing and the driver was fast and polite. I highly recomend this company if your in need of a tow.
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October 2023 by Chaoz W.
Myopic self center no consideration idiots. A perfect example of their overall attitude was this picture take last night. They tried to park this needless monstrosity (penis extension) of a tow truck into the same spaces as the cart return taking up multiple spot and leaving a few feet of the rig hanging out impeding folks trying to drive down the aisle. If for no other reason if you need a tow call one of the many other options.
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October 2023 by Viva faithboy
Great service
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October 2023 by Timmothy Setzer
Got a car from there auction was fun and fair price.
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July 2023 by Brandy Mitchell
Called for service, Blaine was the driver. He towed my 40' TV without any problemsService: Long distance hauling
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July 2023 by Karla Hegel
Fantastic service! We were stranded an hour away from home and they sent a driver right away. The driver was very friendly and did a fabulous job of getting our truck home safely. 10/10 we would Highly recommended this company!Service: Car towing
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July 2023 by Brenda Martinson
Blaine has helped us out more than once and this small family business is worth a call if you need tow service! They are prompt and kind and can take the edge off of a stressful situation with some humor!Services: Motorcycle towing
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July 2023 by Kevin Kuenkler
Prices were astronomical!!! So.. I didn't use them. Phone etiquette can use a bit of twerking!!!
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July 2023 by Jason Lillis
Can't say enough good things about this company. Promt service and made getting my car back a breeze. If I'm ever impounded again I hope it's by them. It wasn't their fault I parked like a jackass I was in a hurry and well it is what it is. Thank you always towing for setting me straight. Thanks spd for standing by after my car was towed to give me the information on who has it. #don'tparkatfirehydrents
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July 2023 by Truthful Toad
I had my freightliner towed and unfortunately had damage to the oil pan during transport.Blaine at Always towing was really easy to work with and got me squared away and reimbursed me enough to cover the damages.Accidents happen but how a company deals with you after the fact is what matters. You’re in good hands with Blaine ! Will be using them again
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July 2023 by Jesu Christo
When I called the main office, Lindsay picked up. She was very rude and refused to help in any way. It was as if picking up the phone was a laborious task that ruined her day. She should not be allowed within five feet of that phone if she is going to speak to customers like a moody child.That's not to mention the predatory business practices if you cannot get a vehicle out of the lot, even if it's out of your control.Service: Car towing
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July 2023 by ashley routsis
i had a great experience with Always Towing! i will definitely use this company again :))Service: Car towing
