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February 2024 by shannan marrs
I don’t want to give any stars.
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February 2024 by Clifford Phillips
Easy access. Pleasant staff. Professional and competent. Worth using for your rental needs.
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February 2024 by OGCherrychuckz Bossaliniblack
Overall a pleasurable experience Tosh over at Budget on Division always goes above and beyond that guy deserves a promotion
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December 2023 by Dawny Tapuala
Thank you for accommodating us when we needed a vehicle while our car was in the shop. Your website was very helpful when we needed to extend our rental reservation I will continue to do business with you in the future. Thank you very much for your awesome service.
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December 2023 by Miss Mary
Great staff, awesome upgrades. Super easy and stress free experience.
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October 2023 by Cody Harkins
Seamless check out process...check in is sometimes a bit difficult. I've received cars that were not in the best shape.
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October 2023 by Clark Humble
How to go from 5 stars to 1. Frequent super happy and loyal customer. But you just stuck me with a $125 cleaning bill on my last rental! Multiple calls to your location and finally reach someone. No help at all, no pictures of the "trash" left in the car. Told me to just call corporate. I am beyond disappointed! I have loved this location and personal service for years. Next time, I'll just dump any "trash" in your parking lot. If you want to know how to kill a relationship with a fan, you just did it!!
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August 2023 by Irving _
Failed to mention credit score or credit card requirements.Insurance was pre purchased and non refundable.Had to cancel on the day of departure.
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July 2023 by Hammad Malik
My rental for the day was supposed to cost $44. They charged me $132.When I asked them ti fix it they said that “it looks like some system error we can’t fix. You should contact helpline.”
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June 2023 by Jerry R.
I've rented cars hundreds of times (literally; I used to travel a lot for business), and this place is the worst, most unprofessional, I've ever encountered. We arrived on time to pick up the car we had reserved a month earlier, had to wait an inordinate amount of time for the agent to come to the desk, and when he finally arrived he told us that there were no clean cars available then suggested we wait half an hour to get one washed. The car was absolutely filthy, beyond surface-level dirt: the seats were stained beyond imagination, it had a cracked windshield, and looked much more worn than the 18,000 miles it had on it. The business looks dodgy from the outside, but once you get in the office it isn't too bad and the people are friendly enough -- thus two stars instead of only one.
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June 2023 by Max Lang
“Can I rent from your location near to Ruby River Hotel and return at the airport”“Im not familiar with these locations” he said rudely..Avis, please familiarize yourself with the hotels within a 1 mile radius of your office. Or at least the hotels that are a mile down the same road. Anyways after I told him that I, too, was on Division St, he said he was booked
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June 2023 by Margaret Perrin
Great value and car was hybrid so saved us a bundle!
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April 2023 by Corey Stokley
Used them twice now with zero issues. In and out within 10 minutes both times. Yes I was downgraded once. But that happens with every car rental place, from time to time. I will be using them for a third time this next week.
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March 2023 by Jason YS
I rented a 4Runner or similar. I was given a ford edge(not similar at all) and then was overcharged $223 and charged a gas fee(it was full).When renting I asked why I was given a smaller, not comparable vehicle, the cashier appeared disinterested/dismissive and disregarded my inquiry.I won’t be back to this location and perhaps not even back to Avis/Budget ever again.
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January 2023 by Ann Parsons
Avis really got us out of a jam when our Southwest flight was cancelled. We got a car at the last minute that exceeded our expectation. The employees at both locations were very helpful.
