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“We worked with Shae to refinance our Auto loan. We have been long time Canopy members and this was one of the smoothest transactions we've had. Being able to communicate through email and sign documents digitally really helped move the process along and was much appreciated since one of us travels for work. Shae was great and answered all of our questions quickly!”
“I have been with Canopy Credit Union for years now. They’ve always been awesome to work with especially Rich Jones, who just recently helped me get a vehicle loan so thank you to everyone at Canopy Credit Union you’re awesome”
“I recently opened a business account with US Bank, and the staff at this branch have been so, so helpful. I had some hiccups along the way, and Dan Wood specifically has made the experience a breeze. He helped with all my troubleshooting needs and answered all my questions, helping me feel a bit less overwhelmed by this portion of launching a business. His assistance, patience, and kindness were much needed - thank you Dan and US Bank!”
“They always make my day by how nice they are and make everything easy. Really great customer service, the manager is awesome and the people at the front desk. Very cool people!!”
“I originally opened my BECU account as a favor to my young adult son so he could receive the referral reward, but I quickly learned BECU was different. From the very beginning, I felt like I had an actual person within the bank who I could reach out to and trust.
Ryan S. has been absolutely amazing. He has helped me navigate several financial processes in a way that felt easy, personable, and completely pressure-free. He is patient, kind, knowledgeable, and has made me feel supported every step of the way. Even as he has continued moving up within BECU, he took the time to make sure I was connected with someone else who could continue being that person for me.
That kind of care is rare. Everyone deserves to have a go-to person at their financial institution who knows them, remembers them, and genuinely cares. Ryan has been that person for me, and because of him, I would highly recommend BECU.”
9AM - 5PM
1505 W 4th Ave Ste B, Spokane
Banks
“Global has been my CU for more than 30 years. I can honestly say that they have been very good for all of those years. Always friendly and helpful inside the building and whenever I've called their customer service. These days representatives like Allie working the downtown banking counter are super helpful. I'm a bit of a technically challenged person and was introduced to some of the debit card security features recently when visiting to the downtown branch. It was easy to understand and I feel very helpful in keeping the scammers from getting their hands on our funds. The app is intuitive and very easy to use. I so appreciate their patience when showing me how all of it works. The only downside is when looking for a loan they aren't always the lowest rate, so we have picked up loans elsewhere. Good place to store your money and have easy access when needed.”
“I Been Busniseman 28 year’s I used have Wells Fargo. 20 years and Bank of America 10 years the I meet her business event in shortline yokeleng lye the WAFD BANK. Branch manager in game is over I close all my bank I really like for everything bank her team and service zero charge fee and help my business. Another level. Thank you so much yokeleng lye Thank you so again. For help me and community.”
“I opened a business account and Naj Ataiee was tremendous! He is a great asset to Banner Bank! He was very helpful when we opened the account and every time I go this branch I look forward to working with him! Banner Bank is great!”
“Excellent experience opening my business account. Thomas Hainline was knowledgeable, professional, and made the entire process simple and efficient. took the time to answer my questions, explain my options, and ensure everything was set up correctly. Great customer service and a strong commitment to helping people succeed. Highly recommend!”
9AM - 5PM
4727 N Division St #105/106, Spokane
Banks
“Riley Schulte (member consultant) is awsome at his job. His customer service is amazing. He helped this ol stone mason navigate the world of banking with no judgement and a kind smile. Thanks Hoss!”
“Jenica Reofrir was super helpful when I needed a print out of every bank statement I've ever had with banner bank. She was exteremly informative, personable and kept in communication with me during the day. Super pleased with my experience!”
“What an amazing bank! We do all of our commercial banking through them. Ty is the best! Everything he said he was going to get done for us, was not only accomplished, but was done in a quick professional way. The girls in the main office/branch are great! They are always smiling, quick with the transactions and are super friendly.”
“We’ve been coming here for 16 years, and will never switch back to a mainstream bank. We’ve had great experience with loans, investments, all of our accounts and our kids accounts. Too easy.”
“Courtney was a tremendous help in setting me up with a new account. She won my business. Thank you so much for excellent service. Keep up the good work. God bless you!”
“I recently moved my business accounts to Banner Bank. They offer extremely good interest on balances, which is rare these days. The staff was super helpful in getting all the supporting details taken care of, and helping me with the process.”
“We were delighted by the customer service received at this branch today! We had a horrible customer service by a competitor bank just down the road and were looking to give our business to a company that has true customer service. Karli went out of her way to make sure we had a better than average experience. If you are looking for a bank that knows how to treat customers right, don't hesitate to give GESA a try.”
9AM - 5PM
508 W 3rd Ave, Spokane
Banks
“Our accounts were compromised last month and with the awesome response from Banner Bank and their dedicated staff, we were able to clean things up with no loss of funds. I can't thank Banner Bank and more specifically, Kelly H at the 3rd & Steven's branch. He made the process as painless as possible. Events such as these can be extremely stressful, but Kelly's perseverance delivered!”
“I've banked with SCCU for 23 years because they have always done whatever they could to keep my business.
Although they are small, they are very personal and personable.”
“As someone who has utter disdain for financial institutions, the professional that greeted me today was the sweetest interaction I’ve had in a while and I really appreciated it. (I refuse to give a financial institution 5 stars on principle)
I hope they got their spa day too 🖤🖤”
“I have been a member for years. The team members have always been very friendly & helpful throughout the years. Cierra and KaitLyn were especially helpful with a problem I had one of the last times I went into the branch.”
9AM - 5:30PM
6301 N Division St, Spokane
Banks
“pat is the fricking man, I cannot count how many times I've gone into the branch and requested document documents and came out sloppy and unorganized. I just got two years worth of bank statements from pat, and he Individually stapled them by month and separated my business and personal for me, which just saved me a ton of time.
Pat Deserves a raise”
“The team at the Downtown Branch is the best! Always kind, personable, and knowledgeable. Today, I had the pleasure of being helped by Cami, and she took the time to walk me through my options and help me feel confident in my financial future! <3”
9AM - 5PM
10609 US-2, Spokane
Banks
“This place is always helpful with our banking needs. We always feel welcome, and the whole staff is very nice and professional. Thanks Madison for the help on our banking need.”
“Hope is an exemplary employee. I didn’t have my mortgage statement with me as we drove up to bank. Hope patiently pulled up my account and took extra time to process mortgage manually. She gave all three of my kids an ice cream bar at the drive up window while we waited, and took extra time to make sure our experience was wonderful! She also made sure to give the kids a small candy as we drove away! Thank you Umpqua (Southhill)❤️”
“It was so nice to use their ATM to make a withdrawal from my debit card and they didn't charge me $3 each time. Maybe all banks don't, idk but it made me happy on a crappy day. I live nearby so I'm going to use this one from now on. $15 a month to get my own money is ridiculous but I don't want to carry much cash on me.
Omg 'happy' and 'crappy' Lol I did not do that intentionally.”
“I am located in Seattle and bank is in Spokane. I have gotten the best service with them. Better then what I got from a bank local to me. Only found this bank because I got an amazing rate on a loan.”
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“Loren at FIB is absolutely phenomenal. I have never worked with someone at a bank before that seems to truly care about their customers. We won't ever go to another bank.”