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“I bank with BFSFCU, and since I live in Spokane, it’s been incredibly convenient for me to use Canopy Credit Union for transactions. The process is always quick, easy, and hassle-free. The ATM is easily accessible, making everyday banking simple. I’ve had a great experience and definitely recommend canopy credit union for its convenience and ease of use.”
“I had an issue here at this location and David the branch manager made it right. I appreciate the friendliness and the willingness to actually reach out instead of blowing off a customer. David made this customer stay a customer with WaTrust.”
“Been with State Bank for over five years now with both of my businesses. They have a unique , personal touch. They have a real sense of caring and go out of their way to cater to your needs unlike the big banks and their generic way of doing things. Staff is always great to work with. I have moved to Rathdrum Idaho, but continue to keep them as my bank.”
“I spoke with Teresa who got me connected with Dalen regarding a refinance of a car loan as well as a new car loan. I had an exceptional experience with both Teresa and Dalen. Customer service was friendly, knowledgeable (I asked A LOT of questions), and quick. In the end I was convinced enough to move all my accounts over to WESCU. I highly recommended this branch and these 2 employees.”
“When I walk into this branch and establishment I walk out with a smile 😃 I have good laughs with the staff. They make feel so welcomed and I get the best customer service the girls have to offer. Favorite part of my day is when I get to go to the numerica.”
“Great customer service always friendly. The staff is wonderful. It’s kind of an old-time fill where when you go into the branch, they know your name they say hi very friendly. Awesome filling.”
“Here's a wonderful lady named Cindy here who will always makes my day every time I show up.She's bright and always has a great smile.I hope you have a wonderful day , cindy”
“Always a struggle at the ATM, English or Spanish is a joke in this area and slows things down. Slower at the windows you're better off going in. Customer service is always great.”
“Gonna give 5 stars because overall it's a good bank. But for goodness sake get it together with these ATMs! Every time I go to use the drive thru ones they have issues. Even now that there's 2, still issues. Always out of order.”
“I don't usually go to this Banner Bank but when I need to I stop in and always get excellent service whether it be cashing a check depositing money or withdrawing money excellent customer service here!”
“Horizon credit union is my favorite. The staff are very friendly and helpful, Erica is the best of the best, she is an amazing young lady. She goes above and beyond to help the credit union members.
I recommend Horizon to family, friends, and everyone.”
“I wanted to thank Allie for being the outstaning employee who not only showed how well she did her job, but that she cared enough to listen to me when others refused. Because she listened, she was able to resolve this matter that had been stressing me out to the point that I became ill for over 6 months. I can't express how thankful I am that I no longer have to deal with this matter. Allie was an answer to my prayers. Thank you.”
“Excellent credit union! Great rates, convenient, and wonderful branch employees and management. But, here's what you need to know regarding loans with Numerica. DO NOT APPLY FOR A LOAN ONLINE! If you want a nice, quick and easy experience, you MUST take the extra time to do everything through your local brach. I've had numerous loans, and twice applied online. If you apply online, it goes through remote loan employees who will make the process long, drawn out (weeks), and will make it as inconvenient as humanly possible for you and for any potential private seller. For loans, just remember, LOCAL BRANCH ONLY! If you follow my advice on this, you will love this credit union!”
“Not even a member yet but I still came here for an auto loan. I spoke with Cheyenne and she helped me with the financing for the auto that I wanted. She guided me through all the necessary hoops that are required and answered all of my questions that I had . She is very professional and friendly.”
“I absolutely love this bank! We have been with them for five years and wouldn't think about going to another establishment! I love the gals that work here! Always so cheerful and friendly ready to help with your banking needs! Highly recommend!”
“Every single interaction I have had with the people at this specific branch has been nothing less of a “10”I just got done dealing with a guy named Phil and he changed my entire day around. I am so glad that I was directed to this branch and I’m in the process of moving all of my accounts to Numerica, based solely off the employees of this branch!”
“I love STCU. They have been nothing but wonderful and fabulous, either in their office or via phone call, they go above and beyond their call of duty. You guys are doing an excellent job and thank you for taking care of your members both on their personal and business accounts. Very fast and efficient on transactions and so easy to communicate with. Best Local Bank for sure”
“I just wanted to take a moment to share how incredible my experiences have been thanks to Ryne and Sara. Their customer service is absolutely amazing! Every single time I interact with them, they go above and beyond and genuinely treat me like I’m a part of the BECU family. It’s rare to find that level of care and personal touch these days. Thank you both so much for everything you do—you truly make a difference!”
“I had HELOC and 2nd mortgage question. The gal I sat down with was very knowledgeable and kind answered all my questions and set me up with a phone consultation with one of their specialists. She was amazing to deal with!!”
“Awesome, caring and helpful staff .... always go out of their way to help and provide a positive customer experience. Free checking really means free.
They are also a credit Union so less fees and hoopla to jump through just to have some stranger hold our money.”
“This U.S. branch has always been friendly and helpful. The inside is always clean and tidy, with comfort chairs if need be to wait. The clerks are always knowing of questions. I never have to wait long or had an unpleasant experience.”
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“Bennett is a rockstar! He went out of his way to help me with needed tax records for documentation. I mean way out of his way!! Thank you FIB for sharing Bennett - he is great for your business!!”