Bicycle Butler is known for its friendly and knowledgeable staff who provide top-notch service. Customers appreciate how quickly and politely they handle repairs, even accommodating urgent schedules. The shop offers a wide selection of bikes, including beautiful gravel bikes, and employees like Spencer are praised for their helpfulness throughout the buying process. The team is honest, never tries to upsell, and thoughtfully recommends solutions that suit individual needs, ensuring customers don’t spend extra unnecessarily. Customers often return for both repairs and maintenance, trusting the shop for quality work at fair prices. The overall experience is characterized by great customer service, professionalism, and a welcoming atmosphere, making Bicycle Butler a go-to place for bike sales and repairs.
I came in with air in the hydrolic brakes. They were quick, polite, and were able to accomodate my hurried schedule with no warning. Definitely a place to go.
October 2023
Always helpful, has a good selection of bike parks. I bought my mtn. Bike from them years ago and its a great bike.
August 2023
I just bought probably the most beautiful gravel bike I have ever seen. By far the best bike I have ever ridden.. I splurged... Spencer helped me through the entire process. Great kid! I'd recommend BB and ask for Spencer.. I will also be including BB in all my maintenance needs. When you find a place like this you stick... read full comment
