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February 2024 by Lukas Nichols
Nice and helpful morning crew especially on a holiday. Very willing employees ?
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February 2024 by Jayce Pirtle (Running Bull)
Quality made boots there
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February 2024 by Jake Tilton
The salesman said if I buy one of their store brand boots I can return within a year if anything goes wrong with them. He said, quote, "even if your dog chews them up you can bring them back and exchange them." I brought back some boots that got a hole in the sole, I had tried to glue up the hole because i didn't want a wet foot until I could return them and apparently that "voided" the policy. Very misleading to say a dog could eat them and I could still return them and then hit me with a "well technically" when I come to make good on their promise. Going somewhere else for boots now I guess.
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January 2024 by Stella Owen
I want to give Spokane Valley's Boot Barn's employee, Justina, a HUGE THANK YOU!! She went above and beyond to help me find an item and send me info on it, since we live over an hour away. I couldn't find it online and she did everything in her power to help me. She is what Customer Service really means. Thank you ever so much, Justina.
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January 2024 by Valerie Biladeau
The most wonderful experience shopping for a Christmas gift 2 days before Christmas. Lots of choices and the staff was incredibly helpful and friendly.
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January 2024 by Reggie McFarland
Nice staff and lots of western wear. Love this store!
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January 2024 by Brianna's Brio
I got a 50 dollar gift card from my friends and everything this too Expect know I feel like the the stuff is so expect know sad too see
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January 2024 by Elwell
The girl cleaning my hat and reshaping it was great! The best part, the hat turned out perfect!! Actually, don’t know her name is unfortunately, my wife loved her Christmas nails though! Clearly, the only one in there wearing western clothing due to lifestyle rather than wanting to look “cool”. She definitely knew what she was doing. Will be back to her for all my hat care.
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December 2023 by Samuel Taylor
Hatred for country
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December 2023 by Brian Louckes
Good selection of western wear OK prices
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December 2023 by Rudy Mendez
What a Victory!What a Victory!Bought my first pair of stingray sniptoe boots but had to return them in Texas while on visitHad second pair shipped online but, wrong size, so returned them. The third pair came defective so I returned them. I finally decided to deal with a brick store so I called to Spokane Valley, Wa. location. I spoke with Manager Ashley who worked hard to get my order straight. She helped me to reorder them. So this time I drove 2 hours to the store to pick them up, I was so discouraged and disappointed they had received the same defective boots that I had returned online. They went out of there way to guarantee me a good pair. They began calling across the U.S. to find me a good pair. I left trusting that they were doing there best. I explained to the store clerk Hunter to please thoroughly examine the next pair that came in. I am happy to report that they shipped the pair of boots free to me and as per my request the boot are Amazing and beautiful. Thanks toboth managers and the clerks that helped me see my dream come true. I will buy from this store with confidence.
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December 2023 by Sarah M.
This was my first time visiting this Boot Barn and it was a great experience!! Such cute clothing and wonderful boot selection. Staff was attentive in helping me find what I was looking for. Clean store, great music and lovely staff!
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November 2023 by william rittel
I gave this a four star rating just because of the amount of boots they had in their store... But for the life of me I couldn't Find just a basic regular pair of cowboy boots... Not a fan of the freely sparkly square nosed style of boots out today...
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November 2023 by Cherie N.
I was so dissapointed in this store over all. The selection of womens western style dresses, tops, skirts etc for women over 50 was terrible. I was looking for something that would have been perfect to wear to a fall outdoor barn wedding for my grandson. Everything there was mostly for the YOUNG women 20-30. Half shirts, where the mid section would show skin, skirts that where too short. The 3 tier ruffle type dresses they had make you look so frumpy and fat especially when you are only 5'3, & the dresses fit someone that is 5'9 or better. They now become floor length....The dresses where so frumpy. What happened to really cute A line dresses or knee length skirts that says classy and not trashy... I doubt I will be shopping at the Boot Barn in the Spokane Valley any time soon..... So so disapointed. They definatly lost a sale from me what could have been a very large sale with an outfit and boots for the wedding... Sad to see these styles only meant for the young shoppers. Us older women love some really cute styles too....
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October 2023 by Jim Norwood
Called yesterday and asked about a cowboy hat that I wanted and was told not in stock but my brother and I drove to town and they had 11 of about 15 feet from the check out stand got the hat that I wanted ?