Brothers Flooring & Design is a family-owned flooring business in Spokane, known for its exceptional service and expertise in floor installations. With over 25 years of combined experience, the owners, Andy and Tyler, prioritize not just the quality of their floors but also the customer experience. Clients often mention the friendly and helpful nature of the staff, particularly Cynthia and Dan, who are praised for their responsiveness and professionalism. Customers appreciate the thorough planning process, where Cynthia assists with design choices and provides transparent pricing, breaking down costs so clients can understand their options. The installation team, led by Dan, is recognized for being efficient, knowledgeable, and respectful, ensuring a smooth process even during significant home renovations. Many reviews highlight the team's willingness to support customers at every stage, encouraging DIY efforts when suitable while also being ready to take on any task. Overall, Brothers Flooring & Design has earned a strong reputation for its quality products and dedicated service, making it a highly recommended choice for flooring projects in the region. Clients express their satisfaction with the final results, describing their new floors as beautiful and high-quality, reinforcing the company’s commitment to customer satisfaction and community values.
McKabe did a great job installing hard surface flooring in my townhouse. He was friendly, punctual, attentive to detail, and communicated consistently each day. I also, appreciated input and assistance from Meg in the store in selecting the right flooring product. So pleased with finished product it looks great!
February 2024
Great Sales Service from the owner and staff! He got a quote to me the day of and will be recommending to all people in need of flooring and carpet!
November 2023
Staff was so helpful and knowledgeable. Meghan is a rockstar! Will recommend to all my friends.
