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April 2024 by Stephanie Sempf
Hanna Banana was one of the ladies at this location who really made this an amazing experience. Everyone was friendly and welcoming. They should all be commended for their customer service skills.
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March 2024 by Marshall Watts
We like to go for the birthday bear with our son. The employees here are energetic and great at making him feel comfortable even when he's a little unsure. They're also very patient since he can be a little indecisive about what he wants, particularly when it comes to the sounds. Thanks for providing wholesome fun for the occasion!
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March 2024 by kim carpenter
Too crowded
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March 2024 by Amy Elizabeth
Excellent service. The ladies who work here really love their jobs & do them well.
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February 2024 by A C
BAB delivers at this location. Needs to expand to provide more excellent service. Employees go above and beyond. Needs a tip jar if the customer feels gratitude in the form of gratuity or a tip.
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February 2024 by Stacey Meyer Orne
It's my birthday I'm going to Build-A-Bear today it's going to be so fun Build-A-Bear is the coolest place ever I'm going to get your Build-A-Bear Northtown Mall
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January 2024 by Eva Devaney
They where very helpful to me and I was able too get it for my daughters Christmas and one birthday.
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December 2023 by Tina Ellis
Always a good time no matter how big they get
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December 2023 by Terri Johnson
Such sweet people that work there! My grand daughter loves Build A Bear!
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November 2023 by Jennifer Hand
The staff is always so friendly, helpful and patient. Waiting in line with a 3 year old can be daunting, but they were just so nice and my kids (9 and 3) always have a blast when they go. Our most recent visit we got pumpkin the bunny and Ivy the Christmas cow
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October 2023 by Kadyn Nash
We were helped by Stickers and had the BEST experience ever! She was so kind to us and had us laughing and having fun the whole time. 100/10! She was so kind. Even when we were acting like fools!!
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October 2023 by Tina Taylor
My 3 tear old granddaughter Hazel had a fabulous time building her kitty.Your staffing amazing and made our time there very special.
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September 2023 by karkat
it was a beautiful experience. Went with my forever and we both got a stuffie, i showed my mom and she said she got happy seeing how happy we were. (photo showing napkyn, my new comfort stuffie.) I got a scent and heartbeat added to napkyn, and its the best thing ever as an autistic person w anxiety. Being able to lay down on napkyn and having the nice smell and heartbeat calms me down in minutes :) if youre thinking on taking someone, or even going and getting yourself one, i definitely recommend it !!!! the joy the stuffies bring me is worth the price for me :) will be returning.
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August 2023 by Brieanna Bolyard
The customer service is outstanding!!! The experience they give each child is incredible!!I have always wanted to experience build a bear and never did as a child, but when I took my daughter she loved every bit of it!! That is saying alot as she has special needs and this place can be very overwhelming.
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August 2023 by Victoria Johnson
The staff is so friendly and helpful! They really take their time with each guest (of any age) and the store itself is very clean. I had a great time talking Harry Potter with the employee that stuffed my Otter (I wish I would have got her name)! It's a welcoming environment for all ages. If you've been wanting to go, I highly recommend this store!