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August 2019 by Tammy Kitterman
Worst service I have ever recieved (or in my case not recieved). I had a flat tire yesterday. Called Good Sams and they contracted Core Values Roadside to service my vehicle. First, this company is located in Spokane Washington and has a remote location in the Pittsburgh, PA area. A large man showed up in an unmarked car stating "I am here to fix your flat" then started going through my trunk looking for the knob to turn to let my tire release from under my vehicle. When
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August 2019 by Zach Voss
Was just cold transferred to person who claimed to be manager ( later claimed to be owner), he answered angry and only elevated as I tried to identify to whom I was speaking. When his behavior was more than I could handle, I attempted to yell over the top of him to try to get a word in, his response was to add profanity to his tirade, at this point I had already been waiting more than the quoted 60 minutes and was attempting to simply cancel the service as they were indicatin
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June 2019 by Kayla Meli
I had roadside assistance through USAA. Ian arrived within 20 minutes and replaced my flat tire with his tools. Very professional and quick, highly recommend!
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October 2017 by Tiffany Drewes Peek
This is the worst company ever! I called at 2:55 pm today through my Allstate roadside assistance, my daughter's car was stranded at her High School tonight till 6:00 pm. Through this whole experience I was the one who had to call for updates, the initial wait time was 50 minutes. Never received our service! I called the first time after 1 hour and they told me the driver's truck broke down and that they would be another 30 minutes, after another 30 minutes I called back and
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October 2017 by Jessica Dahmen
I called for assistance at 7:20 am and the estimated time of arrival was 8:20. That was fine totally standard for roadside assistance. Then I get a text saying the new ETA is 8:52. At 9:02 I have to call and ask for an update. I'm told it will be another half hour. I end up calling my roadside hotline again to see if they can help move things along. We end up setting up another service to come which was great because during the time after we set up the other service provider
